We're Thames Boilers, your trusted heating experts in Aylesford since 2002, and we specialise in efficient, reliable boiler repairs that won't break the bank. Our Gas Safe registered team handles all major brands, from Vaillant to Worcester Bosch, with a perfect 5-star rating from local homeowners. We recognise how frustrating a broken boiler can be, so we've made booking simple with our 24/7 online system and real-time appointment tracking. Whether you're dealing with low pressure, strange noises, or complete heating failure, we'll diagnose and fix it right the first time. There's plenty more to discover about how we can keep your home warm and comfortable.
Why Choose Thames Boilers To Repair Your Boiler?
When your boiler needs repair, you want an experienced professional who can diagnose and fix the problem correctly.
At Thames Boilers, we've been keeping homes warm and comfortable since 2002, focusing on both boiler efficiency and energy savings for our customers.
Here's what sets us apart:
- We're an independent company, not tied to any manufacturer, so we'll give you honest advice about what's best for your home.
- Our 20+ years of hands-on experience means we can diagnose and fix most boiler issues quickly.
- We're Gas Safe registered and fully insured, giving you complete peace of mind.
We're your friendly, local experts who understand how important a working boiler is to your family's comfort.
When you choose us, you're not just getting a repair service – you're joining our community of satisfied customers across Kent.
Our engineers specialize in servicing all major brands including Worcester Bosch, Vaillant, Potterton, and many others.
Customer Reviews
Don't just take our word for it – see what your neighbours in Kent have to say!
Check out our 5-star customer reviews and discover why homeowners trust Thames Boilers for their heating needs.
Our Thames Boiler reviews showcase real customer experiences and feedback from local residents.
Book Your Aylesford Boiler Repair Online Today
Ready to get your boiler fixed in Aylesford? Book your repair appointment in just a few clicks through our easy-to-use online booking system.
Simply select a convenient time slot, provide your details, and we'll confirm your booking instantly.
Book Your Boiler Repair Online Now
Once booked, you'll receive immediate confirmation and a real-time tracking link on the day of service, so you'll know exactly when we'll arrive.
Our Gas Safe registered engineer will diagnose and repair your boiler efficiently, getting your heating back up and running with minimal disruption.
Skip the phone calls and book at your convenience – our online booking system is available 24/7.
Our online job booking system helps streamline the entire process for a smoother customer experience.
Boiler Repairs Questions & Answers
We understand you've got questions about getting your boiler fixed in Aylesford, from costs and timeframes to guarantees and booking the right service.
When it comes to boiler repairs, we're happy to explain everything clearly, including our Gas Safe registration, repair guarantees, and current repair availability.
Our straightforward answers below will help you understand what to expect when you need your boiler repaired in Aylesford.
We service all major brands including Worcester and Vaillant boilers, addressing common issues like low pressure and heating failures.
How much will it cost to fix my boiler?
According to our experience, boiler repair costs can vary considerably depending on the specific issue.
Some quick boiler troubleshooting techniques might reveal a simple fix requiring just an hour of labour, while other problems need more extensive work.
For a typical repair visit, you'll pay for our diagnostic time and any necessary parts.
Simple fixes might only need an hour's labour, but if we're dealing with major components like pumps, fans, or circuit boards, costs can range from £150 to £350 plus labour.
We're committed to providing cost effective repairs whenever possible.
Before we begin any work, we'll always explain what's wrong and give you a clear estimate of the total repair cost.
This way, you can make an informed decision about your boiler repair.
During colder months, you may need to wait up to 2 weeks for repairs due to increased service demand.
How soon can you fix my boiler?
Booking times for boiler repairs depend largely on the season.
During summer months, when we're typically focused on routine boiler maintenance tips and energy efficiency upgrades, we can usually get to you within a day or two. This is actually a great time to address any concerns before the cold weather hits!
However, when temperatures drop and heating demands increase, our schedule gets quite packed. You might need to wait a couple of weeks for an appointment during these busy periods.
That's why we always encourage our neighbours in Aylesford to book early and stay on top of regular maintenance.
For the most up-to-date availability, we've made it super easy – just hop onto our online booking system anytime, day or night, to secure your preferred slot.
Our Gas Safe registered engineers are ready to provide expert diagnosis and repairs when you need them most.
What guarantees do you offer on boiler repairs?
Boiler repair guarantees at Thames Boilers focus specifically on replaced parts, which come with a 12-month warranty covering any defects or failures.
We want to be completely transparent about our guarantee limitations, so you'll know exactly what to expect. If a part we've installed fails within the 12-month period, we'll happily replace it at no cost to you.
However, it's important to understand that repair expectations should be realistic – our guarantee only covers the specific parts we've replaced, not your entire boiler system.
Should different issues arise with your boiler or heating system after our repair, these won't be covered under the guarantee, and additional visits will require payment.
We believe this straightforward approach helps build trust with our customers while ensuring fair service for everyone.
For maximum system efficiency, we recommend combining your repair service with our unvented cylinder maintenance, which includes thorough safety device inspections and pressure testing.
Should I book a boiler service or a repair?
When your boiler isn't working properly, you'll want to make sure you're booking the right type of visit.
While we're often asked about common boiler issues and boiler maintenance tips, there's sometimes confusion about whether to book a service or a repair.
Here's what you need to know: if your boiler isn't working correctly, you should book a repair visit, not a service.
A boiler service is like an annual health check – it's routine maintenance for a working boiler. It won't fix existing problems.
Think of it like your car's MOT versus taking it to the garage when it breaks down.
When your boiler's already showing issues, we'll need to diagnose and fix the specific problem through a repair visit.
Our Gas Safe registered engineers provide expert repairs for all major boiler brands across Dartford, Gravesend, and surrounding areas.
Are you gas safe registered?
Yes, we're absolutely Gas Safe registered and have been since 2002 (formerly known as CORGI registration).
As homeowners ourselves, we recognise how vital Gas Safety is when it comes to your boiler and heating system. That's why we take our Registration Importance seriously – it's not just a legal requirement, it's our commitment to keeping your family safe.
When you choose Thames Boilers, you're choosing a company that's been professionally certified to work on gas appliances for over two decades.
We're proud to display our Gas Safe ID card at every job, and we encourage our customers to verify our credentials.
After all, working with gas isn't something you want to leave to chance – it's about having complete peace of mind that your home is in safe, experienced hands.
Our expertise is especially crucial during winter months, when households rely more heavily on their gas appliances for heating and comfort.
About Thames Boilers
Kent's most trusted boiler specialist, Thames Boilers, has served local homeowners since 2017 with expert repairs, installations, and maintenance.
Our founder, George Lane, brings over 25 years of Thames Boilers' Expertise to every job, ensuring your heating system is in capable hands.
We're proud to be your Local Heating Solutions provider, focusing exclusively on domestic gas boilers.
You'll find our approach invigoratingly different – we're not about pushy sales tactics or unnecessary work. Instead, we offer honest advice and reliable service that's earned us a perfect 5-star rating from our customers.
When you choose Thames Boilers, you're choosing a neighbour who understands your needs.
Our convenient online booking system lets you schedule appointments anytime, and our real-time tracking keeps you informed every step of the way.
Our team provides comprehensive coverage across Kent with prompt and reliable service to all local communities.
Areas In & Around Aylesford We Serve
Thames Boilers proudly serves homeowners throughout Aylesford and its surrounding communities, including Eccles, Blue Bell Hill, and Ditton.
We've built strong relationships with families across numerous Aylesford neighbourhoods, and our local customer stories reflect our dedication to reliable service.
Whether you're in need of boiler repairs or maintenance, we're familiar with the unique heating needs of homes in your area.
Here's where you'll commonly find us working:
- The historic village centre, where we service many period properties
- Modern developments near Rochester Road, helping homeowners maintain efficient heating systems
- Residential areas around Aylesford Primary School, where we've helped countless families stay warm
We love being part of the Aylesford community and truly understand the heating challenges local homes face.
Boilers We Can Repair In Aylesford
At Thames Boilers, we're experts at repairing a wide range of domestic gas boilers in Aylesford, including popular brands like Vaillant, Worcester Bosch, Glow Worm, and Viessmann.
We've worked on countless combi boilers throughout the area, bringing our 25+ years of experience to every repair job we tackle.
Whether you've got a faulty Vaillant ecoTEC or a Worcester Bosch that's acting up, we'll get your heating back up and running with our professional, reliable service.
Combi Boiler Repairs in Aylesford
For homeowners in Aylesford experiencing combi boiler issues, we're equipped to diagnose and repair all major domestic brands, including Worcester Bosch, Vaillant, and Viessmann systems.
As your local heating experts, we often encounter common combi boiler maintenance tips that can help prevent major issues.
Let's bust some common boiler myths while sharing what we typically repair:
- Loss of pressure and water leaks, which can lead to system shutdowns
- Kettling problems, especially common in our hard water area of Kent
- Frozen condensate pipes during those chilly Aylesford winters
We'll help you understand what's happening with your boiler and provide clear, honest advice about the repairs needed.
When you choose Thames Boilers, you're not just getting a repair service – you're getting a trusted local partner who'll keep your home warm and comfortable.
Vaillant Boiler Repairs in Aylesford
Many Aylesford homeowners rely on Vaillant boilers for their heating needs, and we're fully equipped to diagnose and repair the full range of Vaillant models. As your local heating experts, we regularly handle common Vaillant faults, from low water pressure to flame failures.
| Common Fault | What You Might Notice | What We'll Do |
|---|---|---|
| Low Pressure (F22) | Cold radiators | Pressure check and refill |
| Flame Issues (F28) | No heating | Inspect gas supply and ignition |
| Fan Problems (F32) | Strange noises | Clean or replace fan |
| Gas Valve (F61) | Intermittent heating | Test and replace if needed |
| Pump Issues (F75) | Poor circulation | Repair or fit new pump |
Regular boiler maintenance helps prevent these issues, and our experienced team knows exactly what to look for in Vaillant systems. We'll get your heating back up and running quickly, using genuine parts for lasting repairs.
Worcester Bosch Boiler Repairs in Aylesford
Worcester Bosch boilers rank among Kent's most popular heating systems, and we've mastered their repair and maintenance needs in Aylesford homes. Our experienced engineers regularly handle common issues like low pressure, frozen condensate pipes, and those tricky error codes that can leave you scratching your head.
| Issue | Common Symptoms | Our Solution |
|---|---|---|
| No Heat | System won't start | Check thermostats & pressure |
| Low Pressure | Gauge below 1 bar | Pressurise system |
| Error Codes | Display warnings | Diagnostic check & repair |
When it comes to Worcester troubleshooting tips, we're your go-to experts in Aylesford. We'll help you understand those common error codes like EA (227) and C6, ensuring you're never left in the cold. Our team's extensive experience means we can quickly diagnose and resolve issues, getting your heating back up and running efficiently.
Glow Worm Boiler Repairs in Aylesford
Countless Aylesford homeowners rely on Glow-worm boilers for their heating needs, and we've got extensive experience handling their unique repair challenges. When you're facing issues with your Glow-worm boiler, our team knows exactly what to look for, from common error codes to complex system failures.
| Error Code | Common Issue | Our Solution |
|---|---|---|
| F16 | Flame Detection | Clean/replace probe |
| F22/108 | Low Pressure | Repressurise system |
| F28 | No Ignition | Check gas supply |
We're here to help with all your Glow-worm troubleshooting tips and repairs. Whether it's a frozen condensate pipe in winter or a noisy system that's keeping you up at night, we'll get your home warm and cosy again. Our expertise covers everything from PCB faults to diverter valve issues, ensuring you're never left in the cold.
Viessmann Boiler Repairs in Aylesford
Aylesford residents with Viessmann boilers can rely on our expert repair service to handle their system's unique challenges. We're well-versed in common Viessmann issues, from flame loss to temperature problems, and we'll get your heating back up and running quickly.
| Issue Type | Common Problems | Our Solution |
|---|---|---|
| Flame Faults | F2, F4, F5 codes | Expert diagnostics and repair |
| Temperature | A2, A3, A4 codes | Professional calibration |
| Circulation | Low pressure, blockages | System optimisation |
| Ignition | A6 code, no start | Component replacement |
When you're looking for Viessmann troubleshooting tips or need a Viessmann maintenance checklist, we're here to help. We'll walk you through the process, explain what's happening with your system, and provide the expert care your boiler needs to keep your home warm and cosy.
Baxi Boiler Repairs in Aylesford
Beyond Viessmann systems, we provide expert repair services for Baxi boilers throughout Aylesford. When it comes to Baxi boiler maintenance, we've seen it all – from frozen condensate pipes to mysterious lockouts. We're here to help you understand what might be wrong with your system and get it fixed quickly.
Here's a handy guide to common Baxi issues we frequently address:
| Problem | What You Might Notice | What We'll Do |
|---|---|---|
| Low Pressure | Heating cuts out | Pressure check and top-up |
| No Hot Water | Cold showers | Diverter valve inspection |
| Strange Noises | Banging or gurgling | System bleeding and cleaning |
| Error Codes | Display warnings | Diagnostic testing |
| Ignition Issues | Boiler won't start | Component check and repair |
Potterton Boiler Repairs in Aylesford
Three decades of experience has taught us that Potterton boilers require specialised knowledge to repair effectively. We've seen every Potterton issue imaginable, from cycling fan problems to those tricky frozen condensate pipes. Here's a quick look at common problems we regularly fix:
| Issue | What We Do |
|---|---|
| Low Pressure | Check for leaks, repressurise system |
| No Hot Water | Inspect diverter valve, clean heat exchanger |
| Strange Noises | Perform chemical flush for limescale |
| Cold Radiators | Bleed system, remove airlocks |
| Frozen Pipes | Thaw and insulate condensate pipe |
When it comes to Potterton maintenance tips, we always recommend annual servicing to catch issues early. Remember, if you're hearing unusual sounds or notice your heating's not quite right, don't wait – we're just a call away in Aylesford.
Ideal Boiler Repairs in Aylesford
Having repaired countless Ideal boilers across Aylesford, we've developed extensive expertise in diagnosing and fixing these popular systems. When it comes to common boiler issues, we understand exactly what to look for and how to fix them efficiently, saving you time and worry.
| Common Ideal Boiler Issues | Our Solution |
|---|---|
| Low Pressure Problems | Quick system refill and leak check |
| Ignition Failures | Sensor cleaning and component testing |
| Strange Noises | Thorough system inspection and flush |
| No Hot Water | Temperature settings and valve verification |
Regular ideal boiler maintenance is vital for preventing these issues. We'll help you keep your system running smoothly with our thorough checks and servicing. When something does go wrong, you can count on our experienced team to get your heating back up and running quickly.
Alpha Boiler Repairs in Aylesford
With decades of experience servicing Alpha boilers in Aylesford, we're well-equipped to diagnose and repair these reliable heating systems. Our Alpha boiler troubleshooting expertise covers everything from pressure issues to error codes, and we'll get your heating back up and running in no time.
| Common Issue | What You'll Notice | What We'll Do |
|---|---|---|
| E10 Error | Boiler overheating | Check for blockages & fix pump |
| E20 Error | High pressure | Release excess pressure safely |
| E34 Error | Low pressure | Find leaks & restore pressure |
Regular Alpha boiler maintenance is key to preventing these issues, and we're here to help keep your system running smoothly. When you spot any unusual behaviour, like strange noises or inconsistent heating, just give us a call – we'll handle the rest!
Ariston Boiler Repairs in Aylesford
Thames Boilers brings expert repair services up and down Aylesford for all Ariston boiler models. We've seen every common boiler issue you can imagine, and we're here to help with your Ariston troubleshooting tips and repairs.
| Error Code | What It Means | What We'll Do |
|---|---|---|
| 108 | Low water pressure | Check for leaks, restore pressure |
| 5P1, 5P2 | Ignition failure | Inspect gas supply, test components |
| E34 | Air pressure switch fault | Test and replace if needed |
| A41 | Fan malfunction | Diagnose and repair fan issues |
When your Ariston boiler's acting up, don't worry – we've got your back! From those frustrating ignition failures to mysterious pressure drops, our Gas Safe registered engineers will quickly diagnose and fix the problem. We'll explain everything in plain English, so you'll understand exactly what's going on with your heating system.
Biasi Boiler Repairs in Aylesford
From central Aylesford to the outskirts, we're your trusted experts for all Biasi boiler repairs and maintenance. When you're looking for reliable Biasi troubleshooting guide support, our team's got you covered with solutions for common issues like low pressure (ER04) and no hot water (ER07).
Here's a quick look at what we commonly handle with Biasi boilers:
| Issue | Error Code | What We Do |
|---|---|---|
| Low Pressure | ER04 | System pressure check & top-up |
| No Hot Water | ER07 | Diverter valve inspection |
| Overheating | ER02 | Full system evaluation |
| Leaks | ER04 | Component replacement |
| Strange Noises | ER01 | System bleeding & diagnosis |
Following our Biasi maintenance tips, like regular pressure checks and annual servicing, can help prevent these common problems. We'll keep your Biasi boiler running smoothly all year round.
Vokera Boiler Repairs in Aylesford
Just as we handle Biasi systems, our expertise extends to thorough Vokera boiler repairs throughout Aylesford. We've seen all the common Vokera issues and know exactly how to fix them. Here's a quick look at what we typically encounter and how we help:
| Problem | Our Solution |
|---|---|
| Ignition Failures | Expert electrode cleaning and testing |
| Low Pressure | System inspection and pressure restoration |
| Fan Faults | Complete diagnostic and repair service |
| Frozen Pipes | Professional thawing and prevention tips |
| Overheating | Thorough system check and circulation fixes |
Looking for Vokera maintenance tips? We're happy to share our knowledge to keep your system running smoothly. From regular servicing to emergency repairs, we're your local experts in keeping Aylesford's Vokera boilers working perfectly.
Keston Boiler Repairs in Aylesford
Bringing expertise to Keston boiler repairs throughout Aylesford, we diagnose and fix common issues ranging from ignition failures to pressure problems. Our specialist knowledge of Keston boiler maintenance helps us quickly identify and resolve the most common fault codes, ensuring your home stays warm and comfortable.
| Error Code | What It Means | What We'll Do |
|---|---|---|
| E01 | Ignition Failure | Check gas supply and ignition components |
| E02 | False Flame | Inspect gas valve and power supply |
| E37/F1 | Low Pressure | Top up system and check for leaks |
| E05 | Fan Problems | Test fan operation and connections |
| F6/C2 | Sensor Issues | Replace faulty sensors if needed |
When it comes to Keston boiler safety, we're committed to thorough inspections and proper repairs. We'll walk you through any issues we find and explain them in plain English, so you'll always know exactly what's happening with your heating system.
Common Boiler Problems In Aylesford
In our years serving Aylesford homes, we've seen just about every boiler problem you can imagine, from heating systems that refuse to warm up to combi boilers that can't decide between hot and cold water.
Whether you're dealing with mysterious fault codes, dropping pressure gauges, or that frustrating situation where you've got hot water but no heating (or vice versa), these are all common issues we fix daily.
Let's look at these typical boiler problems and what might be causing them in your Aylesford home.
No hot water but heating is working
Throughout Aylesford, homeowners commonly face the frustrating issue of having working radiators but no hot water from their taps.
It's one of the most common heating issues we encounter, and we've got some helpful boiler troubleshooting tips to share with you.
If you've got a combi boiler, the culprit is usually either a faulty flow switch or a stuck diverter valve.
For those of you with conventional boilers, we typically find it's down to a faulty motorised valve.
While these issues might sound complex, they're actually quite common and something we fix regularly.
The good news is that once we identify which component is causing the problem, we can usually get your hot water running again quickly and efficiently, so you won't have to endure those cold showers for long.
Hot water is working, but radiators are not heating up
Another common heating issue we encounter in Aylesford is when your hot water taps work perfectly, but your radiators remain cold.
During our radiator troubleshooting visits, we often find this problem has a few possible causes you can check before calling us.
If you've got a combi boiler, it's usually down to a stuck diverter valve that's not directing hot water to your heating system properly.
For conventional boilers, a faulty motorised valve is typically the culprit.
But here's something you can check right now: make sure your programmer is actually set to turn the heating on, and your room thermostat is turned up high enough.
We've lost count of how many times we've solved this problem with just a quick adjustment of these settings!
Boiler Pressure gauge keeps going down
Dealing with a constantly dropping boiler pressure is one of the most frustrating issues we see in Aylesford homes.
We understand how worrying it can be when you keep having to top up your system, but don't panic – there's usually a straightforward explanation.
In our experience, the most common cause is a leak somewhere in your heating system.
Our troubleshooting tips start with checking your pressure relief valve outside – if you notice water dripping, that's often your culprit.
We also recommend looking for small leaks around your pipes and radiators. Sometimes, it's not even visible to the naked eye!
Another possibility is a faulty expansion vessel, which we can quickly diagnose during a visit.
If you're in Aylesford and need help getting to the bottom of your pressure problems, we're here to help.
Hot water on combi boiler runs hot and cold
Getting inconsistent hot water temperatures from your combi boiler is a common frustration for many Aylesford homeowners.
When you're trying to enjoy a nice shower or wash the dishes, it's incredibly annoying to have the water temperature fluctuating between hot and cold.
When it comes to troubleshooting hot water issues like this, we often find two main culprits.
The most common cause is a blocked plate heat exchanger in your combi boiler, which prevents proper heat transfer to your water.
If you're only experiencing this problem with your shower, though, it's likely a faulty shower cartridge that needs replacing.
We're here to help identify and fix these combi boiler issues, ensuring you get back to enjoying consistent hot water throughout your home.
There's a fault code on my boiler
Fault codes on your boiler's display can feel like a cryptic puzzle when they suddenly appear. While these error messages might seem intimidating at first, they're actually your boiler's way of telling you what's wrong – think of them as your boiler's language for communicating problems.
When you're faced with fault code troubleshooting, we recommend a simple first step: do a quick online search with your boiler's make and the specific code (for example, "Vaillant F75"). This can give you a better understanding of what you're dealing with.
However, while it's helpful to understand what these boiler error messages mean, we always advise against trying to fix them yourself. As your local Gas Safe registered engineers, we're here to properly diagnose and resolve any fault codes safely and effectively.
Boiler is making a loud banging sound when it turns on
When your boiler starts making loud banging noises during startup, it's often a sign that water isn't circulating properly through your heating system. This issue, known as kettling, can be quite concerning for homeowners in Aylesford, and we recognise why those banging noise causes might worry you.
In most cases, we find this happens when your boiler's pump isn't working correctly, or there's trapped air in your system. Sometimes, it could also mean your main heat exchanger is blocked.
While it might be tempting to ignore these sounds, they're actually important boiler maintenance tips to pay attention to. We always recommend getting these noises checked out promptly, as they can lead to more serious problems if left unaddressed.
At Thames Boilers, we're here to help diagnose and fix these issues before they escalate.
Book Your Aylesford Boiler Repair Online 24/7
Book your boiler repair in Aylesford quickly and easily through our online booking system.
Choose a time that works for you and get real-time tracking updates when we're on our way.
Simply click here to book your boiler repair appointment or visit booking.thamesboilers.co.uk to schedule at your convenience.
While we don't offer same-day or emergency services, our efficient online booking system lets you secure the next available appointment that fits your schedule.
Frequently Asked Questions
How Long Does a Typical Boiler Repair Take to Complete?
We'll typically complete most common boiler issues within 1-2 hours, though repair time factors like parts availability and fault complexity can affect this. We'll always keep you informed throughout the process.
What Payment Methods Do You Accept for Boiler Repairs?
We accept all major debit and credit cards, as well as bank transfers for your convenience. Whilst we don't offer financing plans, we'll always provide upfront pricing so you can plan your payment accordingly.
Do You Offer Any Warranties on Repair Work?
Yes, we provide warranty coverage on all our repair work for your peace of mind. Our repair guarantees guarantee you're protected if any issues arise. We're here to support you every step of the way.
Can I Remain in My Home During the Repair Work?
Yes, you can stay home during our repair work. We'll take all necessary safety precautions and minimise repair disruptions. We'll keep you informed throughout the process, so you'll feel comfortable in your own space.
What Should I Do to Prepare for a Boiler Repair Visit?
We recommend clearing the area around your boiler, making a list of any issues you've noticed, and ensuring easy access. We'll help you better understand your boiler's maintenance needs during our visit.