At Thames Boilers, we've been fixing Rochester's heating woes since 2017 with over 25 years of expertise under our belts. We're your local Gas Safe registered specialists, handling everything from minor repairs to major overhauls for all major brands like Vaillant, Worcester Bosch, and Baxi. Our team's known for same-day service, honest advice, and those coveted 5-star reviews from your Rochester neighbours. We'll tackle common issues like pressure problems, strange noises, and frozen pipes, usually within 1-3 hours at competitive rates. While we're based in Greenhithe, we cover all of Rochester and surrounding areas – there's plenty more to discover about our extensive services.
Why Choose Thames Boilers To Repair Your Boiler?
Thames Boilers' expertise in boiler repairs stems from over two decades of hands-on experience.
We're your local heating experts in Rochester, dedicated to keeping your home warm and comfortable with reliable boiler repairs and energy efficiency measures.
Here's why homeowners trust us with their boiler maintenance:
- We're Gas Safe registered with extensive experience repairing most major boiler brands
- We provide honest, straightforward advice without any pressure selling
- Our online booking system makes scheduling repairs convenient and stress-free
- We offer real-time tracking when we're on our way to your home
When you choose Thames Boilers, you're not just getting a repair service – you're partnering with experienced professionals who understand your boiler maintenance needs.
We'll help you keep your heating system running efficiently while providing practical energy-saving tips along the way.
Our comprehensive servicing includes flue gas analysis to ensure optimal performance and safety of your heating system.
Customer Reviews
Don't just take our word for it – see why Rochester homeowners consistently rate us 5/5!
Thames Boiler reviews showcase our proven track record of excellence.Check out our customer reviews and discover why we're the trusted choice for boiler repairs in your area.
Book Your Rochester Boiler Repair Online Today
Ready to get your boiler fixed in Rochester? Book your repair appointment in just a few clicks through our easy-to-use online booking system.
You'll get instant confirmation and real-time tracking when we're on our way.
Online convenience makes scheduling your boiler repair quick and hassle-free.Book Your Boiler Repair Now
- Available Monday-Friday, 9am-5pm
- Gas Safe registered engineer
- Servicing Rochester and surrounding Kent areas
- Professional, reliable service
- Simple online booking process
Can't book online? Call us on 01322 788418 during business hours to schedule your repair.
Boiler Repairs Questions & Answers
It's understood you'll have questions about getting your boiler fixed in Rochester, and we're here to help clear things up.
From repair costs and timelines to our Gas Safe credentials and service guarantees, we've got straightforward answers to your most common questions below.
Whether you're wondering about booking a repair versus a service, or you'd like to know more about our 12-month parts guarantee, we'll break down everything you need to know.
During peak winter months, expect a 2-week waiting period for non-emergency boiler repair appointments.
How much will it cost to fix my boiler?
Determining an exact boiler repair cost upfront is challenging without a proper diagnosis.
While we often hear common repair myths about quick fixes, the truth is that costs can vary greatly depending on what's wrong with your boiler.
Some repairs might only need an hour of labour with no parts required, which keeps the cost lower.
However, if your boiler needs major components like pumps, fans, or circuit boards, you're looking at 2-3 hours of work plus parts that can range from £150 to £350.
We'll always assess the situation during our diagnostic visit and provide you with a clear estimate before proceeding with any repairs.
This way, you'll know exactly what you're paying for, and there won't be any surprises.
Our Gas Safe registration since 2002 ensures all repairs meet the highest safety standards.
How soon can you fix my boiler?
Repair timelines depend heavily on the season and our current workload. During summer months, we can typically schedule your repair within a day or two when demand for boiler maintenance tips is lower.
However, in winter, when emergency boiler repair calls increase, wait times might extend to a couple of weeks.
We understand that a broken boiler can be stressful, which is why we're always upfront about our availability. While we don't offer emergency callout services, we'll do our best to fit you in as soon as possible.
The quickest way to check our current availability and book an appointment is through our online booking system at booking.thamesboilers.co.uk.
We'll then send you real-time tracking updates when we're on our way, so you're not left wondering when we'll arrive.
Our Gas Safe registered engineers provide expert repairs backed by over 25 years of experience in Kent.
What guarantees do you offer on boiler repairs?
Two key aspects define our boiler repair guarantees.
First, we provide an extensive 12-month guarantee on any parts we replace during your repair. If these parts fail within this period, we'll replace them completely free of charge – that's our promise to you. We want you to feel confident in our repair work and know you're protected.
However, it's important to understand the guarantee details and repair expectations.
Our guarantee specifically covers the new parts we've installed, not the entire boiler system. If different issues arise or other components fail after our repair, these aren't covered under the guarantee, and additional visits will need to be booked and charged accordingly.
With Gas Safe registration and over 25 years of experience, we ensure all repairs meet the highest safety and quality standards.
We believe in being upfront about this so you know exactly where you stand.
Should I book a boiler service or a repair?
A simple rule makes this decision clear: if your boiler isn't working properly, you'll need a repair, not a service.
While many common boiler issues might seem minor at first, they require proper diagnosis and repair rather than routine maintenance.
Think of it like your car – if it won't start, you wouldn't book it in for a regular oil change, would you?
Boiler maintenance tips are great for preventing future problems, but they won't fix existing ones.
Whether you're dealing with no hot water, strange noises, or low pressure, these are all signs that something's not right and needs fixing.
Just like with unvented cylinder issues, problems like faulty valves or thermostat failures require immediate repair rather than routine servicing.
We're here to help you make the right choice.
Book a repair visit, and we'll get your boiler back to its best quickly and efficiently.
Are you gas safe registered?
When it comes to safety with your boiler, you'll want absolute certainty about who's working on it. That's why we're proud to confirm that yes, we're fully Gas Safe registered.
As your local heating experts in Rochester, we take Gas Safety incredibly seriously – it's not just a legal requirement, it's our commitment to protecting your family.
We believe Importance Awareness around gas safety can't be overstated. Every member of our team carries their Gas Safe ID card, which we're always happy to show you before starting any work.
We've been Gas Safe registered (formerly CORGI) since 2002, giving us over two decades of experience working safely with gas appliances. You can rest assured that when you choose Thames Boilers, you're putting your home in experienced, qualified hands.
You can verify our credentials through the Gas Safe Register for complete peace of mind.
About Thames Boilers
Founded in 2017 by George Lane, Thames Boilers brings over 25 years of heating expertise to homes across Kent.
We've grown from a one-man operation into a trusted local name, building our reputation on reliability and customer satisfaction in every job we do.
We're proud to be your neighbours, serving the Rochester community with personalised care that bigger companies just can't match.
Whether you need a boiler repair, service, or smart heating controls, we're here to help with honest advice and professional workmanship.
Our customers often tell us they love our straightforward approach and attention to detail.
Want to know the best part? You can book appointments online anytime, and we'll even send you real-time tracking updates when we're on our way to your home.
Check our coverage area list to see if we service your location in Kent.
Areas In & Around Rochester We Serve
Operating from our base in Greenhithe, we regularly serve homeowners throughout Rochester and its surrounding communities.
We're proud to bring our reliable heating solutions to families across various Rochester neighbourhoods, ensuring warm, comfortable homes throughout the year.
Here's where you'll find us working:
- Central Rochester, including the historic High Street area and surrounding residential zones
- Rochester Riverside and the developing waterfront communities
- Established neighbourhoods like Borstal, Troy Town, and Delce
- The broader Rochester area, including Strood and surrounding villages
We love being part of these communities, and we're always excited to help our neighbours with their heating needs.
If you're nearby and need boiler services, we'd be delighted to show you why so many local homeowners trust us with their homes.
Boilers We Can Repair In Rochester
We're experts at repairing the most popular domestic boiler brands in Rochester, including Vaillant, Worcester Bosch, Glow Worm, and Viessmann.
Whether you've got a combi boiler that's acting up or a system boiler that needs attention, we'll get to the root of the problem quickly and efficiently.
Our years of experience with these trusted manufacturers means we can diagnose issues accurately and get your heating back up and running with minimal fuss.
Combi Boiler Repairs in Rochester
Located in the heart of Kent, Thames Boilers specialises in repairing a wide range of domestic combi boilers throughout Rochester.
When your combi boiler isn't performing at its best, we're here to help with expert repairs and maintenance solutions that'll keep your home warm and comfortable.
We commonly address these issues for our Rochester customers:
- Water pressure problems that affect your boiler's performance
- Strange noises like kettling or gurgling that signal potential issues
- Inconsistent hot water temperatures that make showering unpredictable
- Frozen condensate pipes during those chilly Kent winters
With our extensive experience in combi boiler maintenance, we'll diagnose and fix your system efficiently.
We're always happy to share boiler efficiency tips to help you prevent future problems and maintain peak performance throughout the year.
Vaillant Boiler Repairs in Rochester
Beyond combi boiler repairs, Thames Boilers brings specialised expertise to Vaillant boiler systems throughout Rochester. We're familiar with all the common Vaillant issues and their solutions, offering expert troubleshooting tips to keep your heating running smoothly.
| Fault Code | Issue | Our Solution |
|---|---|---|
| F22 | Low Pressure | We'll check for leaks and restore pressure |
| F27-F29 | Flame Problems | We inspect gas supply and sensors |
| F32-F38 | Fan Issues | We clean or replace faulty components |
When your Vaillant boiler's acting up, we'll diagnose the problem quickly and get it sorted. Whether it's a simple pressure adjustment or a more complex gas valve repair, we've got the know-how to fix it. Our team stays up-to-date with all Vaillant's latest technology, ensuring you get the most reliable repair service in Rochester.
Worcester Bosch Boiler Repairs in Rochester
Rochester's Worcester Bosch boilers need expert care when problems arise, and our Gas Safe registered engineers bring specialised knowledge to every repair. We've seen it all when it comes to common boiler issues, and we're here to help with expert Worcester Bosch troubleshooting that gets your home warm again.
| Problem | Our Solution |
|---|---|
| No Heat | We'll check thermostats, pressure, and pilot lights |
| Low Pressure | We'll investigate leaks and repressurise your system |
| Frequent Shutdowns | We'll examine heat exchangers and pump functionality |
| Strange Noises | We'll remove trapped air and address kettling |
| Error Codes | We'll diagnose and fix specific fault codes |
When you're facing boiler troubles, we're just a call away. Our team understands these systems inside and out, ensuring you'll get reliable repairs that last.
Glow Worm Boiler Repairs in Rochester
A well-maintained Glow Worm boiler keeps your Rochester home running smoothly, and we're equipped to handle all common repair issues these systems face. Our experience with Glow worm maintenance means we can quickly diagnose and fix problems that affect your boiler's performance.
| Common Issue | What We Do |
|---|---|
| Low Pressure | Professional repressurising and leak checks |
| Ignition Problems | Complete system diagnostics and repairs |
| Frozen Pipes | Emergency thawing and preventive solutions |
We understand how important Glow worm efficiency is for your home comfort and energy bills. That's why we thoroughly check everything from flame sensors to heat exchangers during our repairs. When you're experiencing issues like strange noises or inconsistent heating, we'll be there to get your system back to peak performance.
Viessmann Boiler Repairs in Rochester
Professional Viessmann boiler repairs keep your Rochester home's heating system operating at peak efficiency. We're here to help with all those tricky error codes and common issues that pop up with your Viessmann boiler. Let's look at some Viessmann troubleshooting tips and what those codes mean for you.
| Error Code | What It Means | What We'll Do |
|---|---|---|
| F2 | Flame Loss | Check gas supply & ignition |
| F4 | Flame Signal Issue | Inspect flame detector |
| A3 | Overheating | Clear scale & improve flow |
| A6 | No Ignition | Test gas valve & ignition |
| B1 | Coding Fault | Reconfigure control unit |
When your Viessmann boiler's acting up, we'll diagnose the problem quickly and get it sorted. Whether it's a frozen condensate pipe in winter or circulation problems affecting your heating, our expertise with Viessmann systems means you're in safe hands.
Baxi Boiler Repairs in Rochester
From troubleshooting error codes to fixing frozen condensate pipes, we're equipped to handle all common Baxi boiler repairs in Rochester homes. Our expertise covers everything from basic Baxi boiler maintenance to complete Baxi boiler upgrades, ensuring your heating system runs efficiently year-round.
Here's what we commonly fix for our Rochester neighbours:
| Common Issue | Our Solution |
|---|---|
| Low Pressure | Quick pressure restoration and leak checks |
| No Hot Water | Diverter valve repairs and system checks |
| Ignition Problems | Component cleaning and replacement |
| Strange Noises | System bleeding and blockage removal |
| Error Codes | Professional diagnostic and resolution |
When your Baxi boiler needs attention, you're not alone – we're just a call away, ready to get your home warm and cosy again with our expert repair service.
Potterton Boiler Repairs in Rochester
Just as with Baxi systems, Rochester homeowners trust us with their Potterton boiler repairs. We're experts at Potterton troubleshooting and can quickly diagnose common issues like cycling fans, frozen condensate pipes, or those frustrating "no hot water" scenarios that always seem to happen at the worst times.
| Issue | Common Causes | Our Solution |
|---|---|---|
| Low Pressure | Leaks, faulty valves | System inspection, repressurisation |
| Strange Noises | Limescale buildup | Chemical flush, component check |
| Cold Radiators | Airlocks, sludge | Bleeding, power flush |
| No Hot Water | Diverter valve issues | Valve repair or replacement |
Regular Potterton maintenance is key to preventing these problems. We'll keep your boiler running smoothly with our thorough service checks, ensuring you're never left in the cold. And if something does go wrong, we're just a call away.
Ideal Boiler Repairs in Rochester
Many Rochester homeowners rely on Ideal boilers for their heating needs, and we're equipped to handle all common repair issues these systems face. Our experience with Ideal Boiler Maintenance means we can quickly diagnose and fix the most frequent problems you might encounter. Let's look at some Common Boiler Issues we regularly address:
| Problem | Our Solution |
|---|---|
| No Hot Water | Quick diagnostic check & repair |
| Low Pressure | System refill & leak inspection |
| Strange Noises | Professional descaling service |
| Error Codes | Expert fault code resolution |
| Ignition Faults | Sensor cleaning & replacement |
When your Ideal boiler isn't performing at its best, you'll want a trusted local expert who understands these systems inside and out. That's where we come in – we'll get your heating back up and running efficiently, often on the same visit.
Alpha Boiler Repairs in Rochester
Alpha boilers present unique challenges that we're well-equipped to handle in Rochester. Through our extensive Alpha Boiler Maintenance experience, we've mastered Error Code Troubleshooting for these systems. When you're facing issues with your Alpha boiler, we'll be right there to help diagnose and fix the problem.
| Issue | Common Cause | Our Solution |
|---|---|---|
| E10 Error | Overheating | System check & clean |
| E20 Error | High pressure | Pressure adjustment |
| E34 Error | Low pressure | Leak check & refill |
| E25 Error | Dry fire | Sensor inspection |
Whether you're dealing with strange noises, heating inconsistencies, or those frustrating error codes, we've got the knowledge to get your Alpha boiler running smoothly again. Our team stays up-to-date with all Alpha boiler developments, ensuring you receive the most current and effective repairs.
Ariston Boiler Repairs in Rochester
Working with Ariston boilers throughout Rochester, we've developed extensive expertise in diagnosing and repairing these sophisticated heating systems. Our team knows all the common boiler issues inside and out, and we're here to help you keep your home warm and cosy.
Here's a quick look at some Ariston troubleshooting tips we frequently address:
| Error Code | Issue | Our Solution |
|---|---|---|
| 108 | Low Pressure | We'll check for leaks and restore pressure |
| 5P1, 5P2 | Ignition Failed | We'll inspect gas supply and components |
| E34 | Air Pressure Switch | We'll test and replace if necessary |
When your Ariston boiler needs attention, we're just a click away. With our expertise, we'll diagnose the problem quickly and get your heating back up and running. Remember, we're not just fixing boilers – we're keeping Rochester families warm and comfortable.
Biasi Boiler Repairs in Rochester
Our extensive experience with Biasi boiler repairs in Rochester makes us a trusted choice for homeowners facing heating issues. We're experts in maintaining your Biasi boiler's efficiency and addressing common problems that affect its performance. When you work with us, you'll get clear explanations and effective solutions for any fault codes your system displays.
| Error Code | Common Issue | Impact | Solution |
|---|---|---|---|
| ER04 | Low Pressure | Poor Heating | Pressure Check |
| ER07 | No Hot Water | Limited Usage | Diverter Fix |
| ER02 | Overheating | Safety Risk | Expert Service |
| ER01 | Strange Noises | Inefficiency | System Bleed |
We'll help keep your Biasi boiler running smoothly with our professional maintenance services. Whether you're dealing with strange noises, pressure problems, or complete system failures, we've got the expertise to get your heating back on track quickly and reliably.
Vokera Boiler Repairs in Rochester
Expert Vokera boiler repairs in Rochester keep your heating system running efficiently and reliably. We've seen just about every Vokera boiler issue you can imagine, from ignition failures to pressure problems. When you're dealing with common Vokera issues, we'll get right to work using our proven troubleshooting tips to diagnose and fix the problem.
| Common Issue | Typical Symptoms | Our Solution |
|---|---|---|
| A01 Error | Won't ignite | Check gas supply, clean electrodes |
| A03 Error | Fan problems | Test/replace fan components |
| A40/A41 | Low pressure | Restore pressure, check for leaks |
| A04 Error | Overheating | Clear blockages, check pump |
Whether you're facing a frustrating ignition failure or mysterious error codes, we'll help restore your comfort quickly. Our experience with Vokera systems means we can tackle everything from condensate pipe blockages to thermistor faults efficiently.
Keston Boiler Repairs in Rochester
Just like Vokera systems, Keston boilers require specialised knowledge to diagnose and repair effectively. We've seen our fair share of Keston boiler issues in Rochester, and we're here to assist you in grasping what might be going wrong with yours.
| Common Issue | Possible Cause | Our Solution |
|---|---|---|
| Error E01 | Ignition Failure | Gas Supply Check |
| Error E02 | False Flame | Valve Inspection |
| Error E37 | Low Pressure | System Refill |
| Error E05 | Fan Problems | Component Test |
| Error F9 | Control Issues | PCB Analysis |
When it comes to Keston boiler maintenance, we are here to support you. From tricky ignition problems to mysterious pressure drops, we recognise these systems inside and out. Our experience with Keston repairs in Rochester means we can quickly identify and fix issues, getting your heating back up and running without unnecessary delays.
Common Boiler Problems In Rochester
At Thames Boilers, we've seen every type of boiler problem you can imagine during our years of service in Rochester.
From the frustrating "no hot water but heating works" scenario to those pesky pressure gauge issues that keep dropping, we're familiar with all the common headaches local homeowners face with their boilers.
Whether your combi boiler's running hot and cold or you're staring at a mysterious fault code, we'll walk you through the most frequent issues we encounter and explain what they mean for your home's heating system.
No hot water but heating is working
If you're experiencing hot water issues while your heating works fine, this is often due to a faulty flow switch or stuck diverter valve in combi boilers, or a faulty motorised valve in conventional boilers.
It's one of the most common problems we encounter during combi boiler troubleshooting in Rochester homes.
When this happens, don't panic! While it might seem like a major issue, it's usually something we can fix during a routine heating system maintenance visit.
Think of your boiler's diverter valve as a traffic controller – it directs hot water either to your radiators or your taps.
When it gets stuck, it's like having a broken traffic light that only shows green for one direction.
We'll diagnose the exact cause and get your hot water flowing again properly.
Hot water is working, but radiators are not heating up
While no hot water can be frustrating, the opposite problem – having hot water but no heating – is equally common in Rochester homes.
When you're facing this heating system issue, there are a few key areas we typically check during our radiator troubleshooting process.
For combi boilers, we often find it's a stuck diverter valve that's causing the problem. If you've got a conventional boiler, it's usually down to a faulty motorised valve.
But before you call us, there's something simple you can check yourself: make sure your programmer is actually set to turn the heating on, and your room thermostat is turned up high enough.
It's a basic step, but you'd be surprised how often this is all it takes to get your radiators warming up again!
Boiler Pressure gauge keeps going down
A dropping boiler pressure gauge is one of the most common heating problems we encounter in Rochester homes.
When it comes to pressure gauge troubleshooting, we've found that leaks are usually the culprit – whether they're visible or hidden in your system.
During our boiler maintenance tips sessions, we always remind our customers to keep an eye on their pressure gauge readings.
If you notice the pressure consistently dropping, check for water dripping from the pressure relief valve outside or look for small leaks around your pipes and radiators.
Sometimes, it's as simple as that!
However, if you can't spot any obvious leaks, the issue might be a faulty expansion vessel.
Don't worry though – we're here to help identify and fix the problem, keeping your heating system running smoothly.
Hot water on combi boiler runs hot and cold
Fluctuating hot water temperatures can drive Rochester homeowners crazy, especially during morning showers. If you're experiencing this common combi boiler issue, where your water alternates between hot and cold, we've got good news – there's usually a straightforward explanation.
When troubleshooting hot water problems, we typically find it's caused by a blocked plate heat exchanger in your combi boiler. Think of it like a clogged filter that's preventing consistent water flow.
If you're only noticing the problem when using your shower, however, it's more likely to be a faulty shower cartridge rather than a boiler issue.
We've helped many Rochester families resolve these frustrating temperature swings through regular combi boiler maintenance, ensuring they can enjoy reliable hot water every morning.
There's a fault code on my boiler
Modern boilers communicate their issues through fault codes – those mysterious numbers or letters that appear on your display screen. When you're faced with a fault code, it can feel overwhelming, but don't worry – we've seen them all.
While there are many different codes depending on your boiler make and model, the good news is that fault code troubleshooting isn't as complicated as it seems.
We often tell our Rochester customers that a quick online search of your boiler brand and the specific code (like "Vaillant F75") can give you a better understanding of what's wrong.
Of course, when common error codes pop up, it's usually best to have a qualified engineer take a look to properly diagnose and fix the underlying issue.
Boiler is making a loud banging sound when it turns on
When your boiler starts making loud banging sounds during startup, it's typically a sign of poor water circulation causing the heat exchanger to overheat.
As your trusted local heating experts in Rochester, we've seen this common problem quite often, and we understand those banging noise causes can be worrying for homeowners.
In most cases, the issue stems from a faulty pump that's not moving water through your system properly.
Sometimes, trapped air or a blocked heat exchanger could be the culprit too.
Here's one of our top boiler maintenance tips: if you hear these concerning sounds, don't ignore them – they won't go away on their own.
Instead, give us a call right away to prevent potential damage to your boiler's heat exchanger, which could lead to more expensive repairs down the line.
Book Your Rochester Boiler Repair Online 24/7
Book your boiler repair appointment in Rochester at a time that suits you through our easy-to-use online booking system.
Our real-time calendar lets you select your preferred date and time, while our tracking system keeps you updated on the engineer's arrival.
Book Your Rochester Boiler Repair Online Now
- Choose your preferred appointment time
- Instant confirmation
- Real-time engineer tracking
- No phone calls needed
- Book anytime, day or night
Thames Boilers serves homeowners across Rochester with expert gas boiler repairs.
While we don't offer emergency or same-day services, our online booking system allows you to secure the next available appointment that works for you.
Frequently Asked Questions
How Long Does a Typical Boiler Repair Take to Complete?
Most boiler repairs we complete take between 1-3 hours, depending on the common boiler issues we find. We'll diagnose the problem quickly and share boiler maintenance tips to prevent future breakdowns.
What Payment Methods Do You Accept for Boiler Repairs?
We accept all major debit and credit cards for your convenience, as well as bank transfers. While we don't offer long-term credit options, we endeavour to provide payment flexibility to make your boiler repair experience hassle-free.
Do You Offer Any Warranty on Repair Work?
Yes, we provide a repair warranty on all our fix-up work. Our service guarantee gives you peace of mind knowing we stand behind our repairs and we'll make it right if anything goes wrong.
Will I Need to Clear Space Around My Boiler?
Yes, we recommend clearing space around your boiler for safety and maintenance. We'll need at least 2 feet of access space to properly inspect and repair your system. It's one of our essential boiler maintenance tips.
Can You Source Parts for Older Boiler Models?
Yes, we'll source parts for older boilers whenever possible. Whilst older model challenges can make maintenance trickier, we've got extensive experience and connections to help keep your ageing system running smoothly and efficiently.