We're Thames Boilers, your local Gas Safe registered experts in Strood, providing trusted boiler repairs since 2017. Our team, led by George Lane with 25+ years of experience, specialises in fixing domestic gas boilers from all major brands including Vaillant, Worcester Bosch, and Baxi. We're proud to serve homeowners across Central Strood, Knight Road, and surrounding areas with transparent pricing and no hidden fees. Whether you're dealing with cold radiators, low pressure, or mysterious fault codes, we'll diagnose and fix your issue with professional care. Our 5-star reviews speak volumes about our commitment to quality service, and we've got plenty more to share about how we can help.
Why Choose Thames Boilers To Repair Your Boiler?
Choosing the right boiler repair company can feel overwhelming, but Thames Boilers offers decades of proven expertise you can trust.
As your local heating experts since 2017, we've built our reputation on providing honest, reliable service to homeowners across Kent, including Strood.
We stand out from other repair companies for three key reasons:
- Over 25 years of hands-on experience diagnosing and repairing all major domestic boiler brands.
- Transparent pricing with no hidden fees and clear explanations of any boiler maintenance tips we provide.
- Focus on long-term solutions, including energy efficiency upgrades when beneficial, rather than quick fixes.
We're not just another repair service – we're your neighbours who understand the importance of keeping your home warm and comfortable.
When you choose Thames Boilers, you're choosing a trusted local expert who'll treat your home like our own.
Our Gas Safe registration since 2002 ensures your family's safety with every repair we complete.
Customer Reviews
Don't just take our word for it – see why homeowners across Kent trust Thames Boilers with their heating needs.
Our commitment to quality service shows in our customer satisfaction ratings across all reviews.
Check out our 5-star customer reviews and discover why we're the trusted choice for boiler repairs in Strood.
Book Your Strood Boiler Repair Online Today
Ready to get your boiler fixed in Strood? Book your repair appointment in just a few clicks through our convenient online booking system.
Simply visit our online booking portal to schedule your preferred date and time. You'll receive instant confirmation and a real-time tracking link when we're on our way to your property.
Our straightforward booking process takes only minutes, and you can schedule at any time that suits you – even outside our regular business hours.
While we don't offer same-day or emergency services, we'll get you booked in for the earliest available appointment to get your heating system back up and running.
Available Monday to Friday, 9am to 5pm, serving homeowners throughout Strood and surrounding Kent areas.
Experience streamlined job booking with our customer-friendly online scheduling system that puts you in control.
Boiler Repairs Questions & Answers
You understand you've got questions about getting your boiler fixed in Strood, and we're here to help with straightforward answers about costs, timing, and guarantees.
As a Gas Safe registered company serving Strood homeowners, we'll explain everything from diagnostic fees to repair timeframes, so you'll know exactly what to expect.
Whether you're wondering if you need a repair or just a service, or you want to know about our 12-month parts guarantee, we've got the answers you're looking for right here.
Non-essential repairs during colder months typically require a 2-week waiting period for scheduling.
How much will it cost to fix my boiler?
Determining an exact boiler repair cost can be challenging without a proper diagnosis. Some repairs might only need an hour of labour, while others could require both time and replacement parts.
We want to be upfront with you about cost estimation – it really depends on what's wrong with your boiler.
For a basic repair that takes an hour with no parts needed, you'll just pay our standard labour rate.
However, if your boiler needs major components like pumps, fans, or circuit boards, repair comparison shows costs can range from £150 to £350 for parts, plus 2-3 hours of labour.
During our diagnostic visit, we'll give you a clear breakdown of what needs fixing and the expected costs, so you'll always know exactly what you're paying for.
Our Gas Safe registered engineers specialize in servicing and repairing all major brands including Worcester Bosch, Vaillant, and Baxi.
How soon can you fix my boiler?
After understanding your repair costs, you'll likely want to know about timing.
While we don't offer emergency boiler solutions, we'll do our best to fit you in as quickly as possible.
During summer months, we can usually book you in within a day or two. However, in winter, when everyone's heating needs are at their peak, wait times might stretch to a couple of weeks.
That's why we always share boiler efficiency tips with our customers – proper maintenance can help prevent breakdowns during those vital cold months.
For the most up-to-date availability, we recommend checking our online booking system. It's available 24/7 and shows you all our current slots, so you can choose the time that works best for your schedule.
Our expert team will provide a thorough job report after completing any repairs, including specific maintenance recommendations to help prevent future issues.
What guarantees do you offer on boiler repairs?
Understanding our repair guarantees is straightforward – we provide a 12-month guarantee on any parts we replace during a boiler repair.
When we fix your boiler, you'll want to know what's covered, and we're completely transparent about our guarantee details. If any part we've installed fails within 12 months, we'll replace it free of charge.
However, it's crucial to recognise that our guarantee only covers the specific parts we've replaced, not your entire boiler system. This means if different issues arise with other components, they won't be covered under the original repair guarantee.
We believe in keeping repair expectations clear and simple, so you'll always know exactly where you stand with our guarantees. No hidden terms, just honest coverage for the work we do.
Our Gas Safe registered engineers ensure all repairs meet strict safety standards and regulations.
Should I book a boiler service or a repair?
The choice between booking a boiler service or repair depends entirely on your boiler's current condition.
When it comes to boiler troubleshooting tips, we always tell our customers that if your boiler isn't working properly right now, you'll need to book a repair visit, not a service.
Think of it this way – a service is like a regular health check-up when you're feeling fine, while a repair is what you need when you're actually sick.
Common repair issues, like no hot water or unusual noises, require immediate attention through a repair visit.
We can't fix existing problems during a routine service appointment, as these visits are meant for maintenance tasks like cleaning and safety checks.
If your boiler's currently giving you trouble, let's get it sorted with a proper repair visit.
For your safety and legal compliance, always ensure your repairs are completed by Gas Safe registered engineers who are qualified to perform gas work.
Are you gas safe registered?
Yes, we're proudly Gas Safe registered – a legal requirement for anyone working on gas appliances in the UK.
When you choose Thames Boilers for your repairs in Strood, you can trust that we take Gas Safety seriously and maintain all necessary certifications to work on your boiler safely and legally.
Our registration means we're regularly assessed to guarantee our work meets the highest industry standards.
You'll often see us carrying our Gas Safe ID card, which we're always happy to show you – it's your assurance that we're qualified to work on your gas appliances.
Registration Importance can't be overstated when it comes to your family's safety, which is why we stay current with all safety regulations and best practices in the gas heating industry.
Our experienced engineers take approximately 1-2 hours to complete most boiler-related installations and repairs while maintaining the highest safety standards.
About Thames Boilers
Located in Greenhithe, Kent, Thames Boilers delivers expert boiler services to homeowners across the region. Founded in 2017 by George Lane, who brings over 25 years of heating expertise, we've built our reputation on providing reliable, professional service that puts you first.
Thames Boilers' expertise spans everything from boiler repairs to smart heating controls, and our customer-centric approach means you'll always get honest advice without any pushy sales tactics.
We're proud to offer convenient online booking and real-time tracking, so you'll know exactly when we'll arrive at your door.
As your local heating specialists, we focus exclusively on domestic gas boilers, ensuring you get the dedicated attention your home deserves.
We're not just another boiler company – we're your neighbours, committed to keeping your home warm and comfortable.
Our team is certified to work on unvented cylinder systems of all major brands including Heatrae Sadia, Gledhill, and Vaillant.
Areas In & Around Strood We Serve
Serving Strood and its surrounding communities, we bring our expert boiler services right to your doorstep.
We recognise how frustrating heating issues can be, which is why we're proud to help homeowners across various Strood neighbourhoods stay warm and comfortable.
We regularly assist customers in:
- Central Strood, including the High Street area and residential zones near the train station
- Residential areas around Knight Road and Watling Street, where we've helped many families resolve their heating concerns
- The Temple Farm and Marlowe Park neighbourhoods, serving the growing communities there
When you're dealing with boiler troubles, it's reassuring to know there's a local expert who knows your area well.
We've built lasting relationships with homeowners throughout these communities, becoming their trusted heating partner year after year.
Boilers We Can Repair In Strood
We're experts at repairing a wide range of domestic gas boilers in Strood, including popular brands like Vaillant, Worcester Bosch, Glow Worm, and Viessmann.
Whether you've got a combi boiler that's acting up or a system boiler that needs attention, we'll diagnose and fix the issue efficiently.
Our experience with these trusted manufacturers means we can quickly identify problems and get your heating back up and running with minimal disruption to your day.
Combi Boiler Repairs in Strood
Expert combi boiler repairs in Strood are available through Thames Boilers, specialising in major domestic brands including Worcester Bosch, Vaillant, and Viessmann.
We recognise how frustrating common boiler issues can be, from pressure drops to mysterious noises, and we're here to help you keep your home warm and comfortable.
When you choose us for your combi boiler repairs, you'll benefit from:
- Extensive fault diagnosis using our 25+ years of experience
- Clear explanations of any issues we find, with no technical jargon
- Professional repairs that focus on both fixing current problems and preventing future ones
We'll also share valuable boiler maintenance tips to improve your system's energy efficiency.
As your local heating experts, we're committed to providing reliable solutions that keep your combi boiler running smoothly throughout the year.
Vaillant Boiler Repairs in Strood
Trusted Vaillant boiler repairs in Strood are delivered by our Gas Safe registered engineers who specialise in diagnosing and fixing common faults across the full range of Vaillant domestic boilers. We'll help you with everything from low water pressure to flame failures, making sure your home stays warm and comfortable.
| Common Issue | What You'll Notice | How We Help |
|---|---|---|
| Low Pressure | Error code F22 | Quick system refill |
| Flame Problems | Codes F27-F29 | Expert diagnostics |
| Fan Issues | F32, F37, F38 | Professional repair |
When you're facing Vaillant troubleshooting challenges, we're here to help. Our team knows these boilers inside and out, tackling common repairs like gas valve replacements and circulation pump fixes. You'll get straight answers, fair prices, and reliable solutions that keep your Vaillant running smoothly all year round.
Worcester Bosch Boiler Repairs in Strood
Professional repairs for Worcester Bosch boilers in and around Strood keep your heating system running at peak efficiency. As your local heating experts, we're familiar with all the common faults that affect these reliable units, from pressure issues to error codes.
| Common Problem | Our Solution |
|---|---|
| Low Pressure | We'll check for leaks and repressurise your system |
| No Heat/Hot Water | We'll diagnose thermostat issues or faulty components |
| Strange Noises | We'll remove trapped air and check for kettling |
| Error Codes | We'll decode and fix the underlying issue |
When your Worcester Bosch isn't performing its best, we're here to help. We'll quickly identify the issue and get your heating back up and running, using our years of experience to provide lasting solutions that keep your home warm and comfortable.
Glow Worm Boiler Repairs in Strood
Keeping Glow Worm boilers running smoothly in Strood homes is one of our core specialties. We've helped countless homeowners with their Glow worm maintenance tips and troubleshooting, ensuring their heating stays reliable year-round.
Here's what we commonly encounter with Glow Worm boilers:
| Issue | Common Cause | Our Solution |
|---|---|---|
| F16 Error | Dirty Flame Sensor | Professional Cleaning |
| F22 Code | Low Pressure | System Repressurisation |
| F28 Alert | Ignition Problems | Component Check/Replace |
| Loud Noises | Air in System | Radiator Bleeding |
| Frozen Pipe | Winter Weather | Thawing & Insulation |
When your Glow Worm boiler needs attention, we're here to help with expert diagnosis and repairs. Our Glow worm troubleshooting guide helps us pinpoint issues quickly, saving you time and ensuring your home stays warm and comfortable.
Viessmann Boiler Repairs in Strood
Beyond Glow Worm systems, we've built extensive experience working with Viessmann boilers throughout Strood. When it comes to Viessmann troubleshooting tips, we're here to help you understand the most common issues and how to spot them early.
| Issue Type | Common Signs | What We Do |
|---|---|---|
| Flame Problems | Error codes F2-F5 | Expert diagnostics & repair |
| Pressure Issues | Reading below 1 bar | System rebalancing |
| Ignition Faults | Code A6 showing | Component testing & fixes |
| Circulation Problems | Uneven heating | System flush & optimisation |
| Temperature Control | Error code A3/A4 | Sensor calibration |
As your local experts in Viessmann maintenance advice, we'll help keep your boiler running smoothly. From frozen condensate pipes in winter to mysterious error codes, we've got the knowledge to get your heating back on track quickly and efficiently.
Baxi Boiler Repairs in Strood
When your Baxi boiler needs repair in Strood, we're equipped with the expertise to diagnose and fix the most common issues. Our Baxi boiler troubleshooting process helps us quickly identify problems, from low water pressure to system lockouts, ensuring you're not left in the cold for long.
| Common Issue | Symptoms | Our Solution |
|---|---|---|
| Low Pressure | Gauge below 1 bar | Pressure adjustment and leak checks |
| No Hot Water | System not heating | Diverter valve inspection |
| Strange Noises | Banging or gurgling | System bleeding and cleaning |
| Error Codes | Display warnings | Expert diagnostic review |
Regular Baxi boiler maintenance is key to preventing breakdowns, and we'll help you keep your system running smoothly. We recognise how disruptive boiler problems can be, which is why we focus on efficient, lasting repairs that get your home back to normal.
Potterton Boiler Repairs in Strood
Similar to Baxi systems, Potterton boilers require expert attention when they malfunction. At Thames Boilers, we've helped countless homeowners in Strood with Potterton troubleshooting and boiler maintenance. We recognise how frustrating it can be when your heating system isn't working properly.
| Common Issue | Symptoms | Our Solution |
|---|---|---|
| Low Pressure | Error E119 | We'll check for leaks and repressurise your system |
| No Hot Water | Silent System | We inspect diverter valves and clean heat exchangers |
| Frozen Pipes | Error E133 | We'll thaw pipes and add proper insulation |
When you're facing issues like kettling noises or cold radiators, we're here to help. Our Gas Safe registered engineers bring over 25 years of experience to every Potterton repair job, ensuring your heating system runs efficiently and reliably.
Ideal Boiler Repairs in Strood
Thames Boilers steps up to handle all Ideal boiler repair needs in Strood. We're familiar with common Ideal boiler issues and provide expert solutions to keep your home warm and comfortable. Our experience with energy efficiency improvements means we'll get your boiler running at its best.
| Common Issues | Our Solutions | Boiler Maintenance Tips |
|---|---|---|
| Low Pressure | System Refill | Check Pressure Monthly |
| No Hot Water | Component Check | Annual Servicing |
| Display Errors | Diagnostic Testing | Keep Area Clean |
| Strange Noises | System Flush | Monitor Performance |
We've seen it all when it comes to Ideal boilers – from kettling sounds that'll wake the neighbours to those pesky F1 error codes. Our team's here to tackle these issues with the kind of expertise that comes from years of hands-on experience. We'll walk you through the repair process and share practical maintenance tips to prevent future problems.
Alpha Boiler Repairs in Strood
Reliable Alpha boiler repairs in Strood form a core part of our specialist services. We recognise the frustration of Alpha boiler issues, and we're here to help with all your Alpha Boiler Maintenance needs. Our team has extensive experience diagnosing and fixing Common Faults in Alpha systems, from overheating to pressure problems.
| Error Code | What It Means | What We'll Do |
|---|---|---|
| E10 | Overheating | Check blockages & flow |
| E20 | High Pressure | Release excess water |
| E34 | Low Pressure | Top up system safely |
| E25 | Dry Fire | Inspect flow sensor |
| E28 | Flue Issues | Clear obstructions |
When your Alpha boiler's acting up, you're not alone – we've seen it all before. Our Gas Safe registered engineers will quickly identify the problem and get your heating back up and running efficiently.
Ariston Boiler Repairs in Strood
From faulty ignition to pressure problems, we expertly handle all aspects of Ariston boiler repairs in Strood. As your local heating experts, we're familiar with common Ariston issues and have an extensive troubleshooting guide to quickly diagnose and fix problems. Whether it's a PCB fault or low water pressure, we have you taken care of.
| Issue | Error Code | Our Solution |
|---|---|---|
| Low Pressure | 108 | System refill & leak check |
| Ignition Failure | 5P1, 5P2 | Gas supply & component test |
| PCB Problems | 301-307 | Expert diagnostic & repair |
Looking for boiler maintenance tips? We recommend regular checks of your system's pressure and keeping an eye on unusual noises. If you notice your Ariston showing any error codes, don't wait – we're just a call away to help restore your heating system's efficiency.
Biasi Boiler Repairs in Strood
Boiler breakdowns don't wait for convenient times, which is why we've mastered the repair of Biasi heating systems in Strood. Our experienced team regularly encounters common issues like low pressure and strange noises, and we're here to help you understand what might be wrong with your system.
| Common Biasi Issues | What We Do |
|---|---|
| Low Pressure (ER04) | Pressure check & system refill |
| No Hot Water (ER07) | Diverter valve inspection |
| Overheating (ER02) | Component testing & repair |
| Strange Noises (ER01) | System bleeding & maintenance |
When you're dealing with Biasi maintenance tips, remember we're just a call away. Whether it's a mysterious error code or an unexplained leak, we'll diagnose the problem and get your heating back up and running efficiently. Our expertise with Biasi systems means you're in safe hands with Thames Boilers.
Vokera Boiler Repairs in Strood
While Vokera boilers are renowned for their reliability, we recognise that even the best systems can develop issues over time. At Thames Boilers, we're well-versed in handling common Vokera reliability issues, from ignition failures to pressure problems. We've helped countless Strood homeowners keep their Vokera boilers running smoothly with our expert repair service.
| Common Issue | Possible Cause | Our Solution |
|---|---|---|
| No Ignition | Gas Supply Problems | Full System Check |
| Low Pressure | System Leaks | Pressure Restoration |
| Fan Faults | Worn Components | Component Testing |
| Overheating | Circulation Issues | System Flush |
| Error Codes | Various Triggers | Digital Diagnosis |
If you're experiencing problems with your Vokera boiler, don't wait until it gets worse. Our Vokera maintenance tips can help prevent issues, but when you need professional help, we're just a call away.
Keston Boiler Repairs in Strood
Having mastered Vokera systems, we're equally skilled at tackling Keston boilers in Strood. We recognise the common Keston faults that can disrupt your comfort, from ignition problems to pressure issues. Our expertise means we'll quickly diagnose and fix your Keston boiler issues, keeping your home warm and cosy.
| Keston Boiler Maintenance Tips | What We Check For You |
|---|---|
| Regular Pressure Checks | 1-1.5 bar ideal range |
| Error Code Monitoring | Quick fault diagnosis |
| System Cleaning | Prevent blockages |
| Temperature Settings | Efficient operation |
| Annual Service | Extended lifespan |
When you're facing error codes like E01 or E02, don't worry – we've got your back. Our team knows all the ins and outs of Keston systems, and we'll walk you through any maintenance tips to keep your boiler running smoothly.
Common Boiler Problems In Strood
At Thames Boilers, we've seen just about every boiler problem you can imagine in Strood homes, from mysterious fault codes to frustrating issues with hot water running cold.
The most common problems we fix include no hot water despite working heating, radiators staying cold while hot water works fine, and constantly dropping boiler pressure that just won't stay put.
We realise these issues can be incredibly frustrating, but don't worry – we'll help you understand what's causing them and how we can fix them together.
No hot water but heating is working
During cold winter months, discovering you have no hot water despite your heating working properly can be frustrating.
We often find this is one of the most common combi boiler issues our customers face in Strood, and there's usually a straightforward explanation.
When you're heating troubleshooting this particular problem, it typically comes down to two main culprits: either a faulty flow switch or a stuck diverter valve.
In combi boilers, these components control the flow of hot water to your taps and showers. If you've got a conventional boiler setup, we usually find it's a motorised valve that's causing the trouble.
While it might be tempting to investigate yourself, it's best to let's handle these repairs to guarantee everything's fixed safely and properly.
Hot water is working, but radiators are not heating up
Strood homeowners often face the frustrating scenario of having working hot water but cold radiators. When you're dealing with this common heating system issue, there are a few key areas we'll check during our radiator troubleshooting process.
For combi boilers, we typically find it's either a stuck diverter valve or an issue with your room thermostat or programmer.
With conventional boilers, a faulty motorised valve is often the culprit.
Before calling us, we'd recommend checking two simple things: make sure your programmer is actually set to turn the heating on, and verify that your room thermostat is turned up high enough.
If these quick checks don't solve the problem, we'll be happy to help diagnose and fix the issue to get your radiators warming up again.
Boiler Pressure gauge keeps going down
Having functional radiators is just one part of maintaining your heating system – another common issue Strood homeowners face is a constantly dropping boiler pressure.
If you're finding yourself frequently topping up your boiler's pressure, you're not alone. We often see this problem in homes across Strood, and it typically points to a leak somewhere in your system.
When we investigate dropping pressure, we'll check for obvious signs like water escaping from the pressure relief valve outside or small leaks around your pipes and radiators.
Sometimes, it's as simple as a visible drip that needs fixing. In other cases, a faulty expansion vessel might be the culprit.
Whatever the cause, we'll help you maintain proper boiler pressure and get your heating system running efficiently again.
Hot water on combi boiler runs hot and cold
A fluctuating hot water temperature from your combi boiler is one of the most frustrating issues we encounter in Strood homes.
When you're trying to enjoy a nice shower or wash the dishes, and the water keeps switching between hot and cold, it's enough to drive anyone crazy!
During our hot water troubleshooting visits across Strood, we've found that this issue typically stems from a blocked plate heat exchanger.
It's a common problem that develops over time due to limescale buildup, especially in hard water areas.
If you're experiencing this problem only when using your shower, though, the culprit is usually a faulty shower cartridge rather than your boiler.
Regular combi boiler maintenance can help prevent these temperature fluctuations, keeping your hot water flowing smoothly and consistently.
There's a fault code on my boiler
Modern boilers display fault codes to help diagnose problems, but these cryptic numbers and letters can leave many Strood homeowners scratching their heads.
At Thames Boilers, we recognise how frustrating fault code troubleshooting can be when you're faced with a non-working boiler.
While error code interpretation varies between different boiler brands, there's a simple way to get started. We recommend doing a quick online search with your boiler's make and the specific fault code (for example, "Vaillant F75").
This can give you a general idea of what's wrong, though we've found that fault codes often indicate various underlying issues that need professional diagnosis.
If you're unsure, we're always here to help identify and resolve the problem, ensuring your home stays warm and comfortable.
Boiler is making a loud banging sound when it turns on
Loud banging noises from your boiler can be one of the most unsettling issues Strood homeowners face.
When we investigate these boiler noise causes, we typically find it's due to a lack of proper water circulation, which causes the system to overheat.
In our experience, the most common culprit is a faulty pump that's not moving water through your system effectively.
Sometimes, we'll find trapped air in your pipes or a blocked main heat exchanger causing these troubleshooting tips to be necessary.
If you're hearing these concerning sounds, don't wait – it's important to get it checked quickly to prevent any serious damage to your heating system.
We've seen many cases where addressing these issues early has saved our Strood customers from more extensive repairs later on.
Book Your Strood Boiler Repair Online 24/7
Book your Strood boiler repair online anytime through our simple booking system.
Get an appointment that fits your schedule, instant confirmation, and real-time engineer tracking on the day of service.
Available Monday to Friday, 9am to 5pm.
Serving homeowners across Strood and surrounding Kent areas.
Gas Safe registered engineer.
Professional and reliable service.
Frequently Asked Questions
What Happens if My Boiler Needs Parts During the Repair?
We'll check part availability right away during your repair. If we need parts, we'll let you know the repair timeline and keep you updated until we get your heating system working properly again.
Do You Offer Any Guarantees on Boiler Repair Work?
Yes, we provide repair warranties on all our boiler repair work for your peace of mind. Your satisfaction is our priority, which is why we'll make sure any repairs we complete are fully guaranteed.
How Long Does a Typical Boiler Repair Appointment Take?
Most of our boiler repairs take 1-2 hours, though timing varies based on the issue's complexity. We'll give you a more specific estimate when you book, along with helpful boiler maintenance tips to prevent future problems.
Can I Get an Estimate of Repair Costs Before Booking?
We'll provide an estimated repair cost once we diagnose your boiler issue during the appointment. While we can't quote exact costs beforehand, we'll always explain the estimate process and get your approval before proceeding.
Will You Clean up the Work Area After Completing Repairs?
Yes, we always guarantee your work area is spotless after we're done. Post repair cleanliness is part of our standard service – we'll leave your home exactly as we found it, or even better.