At Thames Boilers, we’re your trusted local heating experts in Gravesend, with over 25 years of experience servicing all major boiler brands. We offer two thorough service packages – our £120 Standard Service for newer boilers and £265 Full Service for older systems. Our Gas Safe registered engineers guarantee your boiler runs safely and efficiently, covering Gravesend and surrounding areas within a 5-mile radius. We’re ready to share more about how we’ll keep your home warm and secure.
Why Choose Us To Service Your Boiler In Gravesend?

When it comes to choosing a boiler service company in Gravesend, we recognise you need someone you can trust completely.
As your local heating experts since 2017, we’ve built lasting relationships with homeowners throughout the area by delivering reliable, personalised service that keeps their boilers running at peak efficiency.
We’re not just another faceless company – we’re your neighbours who understand the importance of maintaining your home’s heating system.
With over 25 years of experience and consistently five-star reviews, we’ve earned our community’s trust through honest advice and quality workmanship.
We’ll help maximise your boiler efficiency while keeping things simple and stress-free.
Plus, our convenient online booking system means you can schedule your service whenever it suits you best.
Our Gas Safe registered engineers specialise in servicing all major brands including Worcester Bosch, Vaillant, and Potterton to ensure your home’s heating system meets the highest safety standards.
How It Works

We’ve made getting your boiler serviced incredibly simple with our streamlined three-step process.
First, you’ll book your preferred appointment time through our easy-to-use online booking system at booking.thamesboilers.co.uk.
Our online job booking system gives you the convenience of scheduling services anytime, day or night.
Once we’re on our way, you’ll receive a text message with a live tracking link, so you’ll know exactly when we’ll arrive to service your boiler and email you your certificate.
1. Book Online
Booking your boiler service with Thames Boilers couldn’t be simpler – we’ve streamlined everything through our user-friendly online portal.
Just visit our website anytime, day or night, and select your preferred appointment slot. We recognise how valuable your time is, which is why we’ve made boiler maintenance tips easily accessible while you book.
One of the biggest online booking benefits is instant confirmation – no waiting around for callbacks.
When your service day arrives, we’ll send you a real-time tracking link so you can see exactly when we’re heading your way.
Once we’re done, you’ll receive your service certificate directly to your email. It’s all paperless, hassle-free, and designed to make your life easier.
Our thorough inspections include flue gas analysis and comprehensive leak checks to ensure your boiler’s optimal performance.
Welcome to modern boiler servicing!
2. On Our Way Text
To make your boiler service experience even more convenient, our real-time tracking system keeps you informed every step of the way.
When your appointment’s confirmed, we’ll send you a tracking link via text message, so you’ll know exactly when we’re arriving at your home.
On the morning of your service, you’ll receive another text with your engineer’s estimated arrival time.
We recognise you’ve got a busy schedule, which is why we’ve made tracking our van as easy as checking a pizza delivery.
Once we’re en route, you can follow our progress in real-time.
This means no more waiting around wondering when we’ll arrive to check your boiler efficiency and gas safety – you’ll be in the know from start to finish.
Our Gas Safe registered engineers bring over 25 years of experience to every service call.
3. Service Your Boiler & Issue Your Certificate
Now that you know exactly when we’ll arrive at your home, let’s walk through what happens during your boiler service.
We’ll start with a thorough inspection, checking everything from gas pressure to flue emissions, making sure your boiler’s running safely and efficiently.
For newer boilers under three years old, our Standard Service at £120 includes essential maintenance like cleaning the condensate trap and testing for gas leaks.
If you’ve got an older system, we recommend our Full Service at £265 every 2-3 years, where we’ll strip down the boiler for a deep clean and test your system’s water quality.
Unlike some companies that rush through boiler maintenance, we take our time to do things right.
When we’re finished, you’ll receive your service certificate by email – no paper to keep track of!
Our team has experience with all major boiler brands including Worcester Bosch, Vaillant, and Baxi, ensuring expert service regardless of your system.
Book Your Gravesend Boiler Service Online Today

Ready to book your boiler service in Gravesend? Save time and schedule your appointment in just a few clicks with our convenient online booking system.
Book your boiler service online now and receive instant confirmation.
You’ll even get real-time tracking updates when we’re on our way to your property.
Thames Boilers serves homeowners across Gravesend from Monday to Friday, 9am to 5pm.
Our expert team provides Gas Safe registered services with comprehensive public liability insurance for your peace of mind.
Don’t wait – guarantee your boiler’s efficiency and safety with a professional service today.
Customer Reviews

Read our Thames Boiler reviews from verified customers who have experienced our services firsthand.
Benefits of Servicing Your Boiler

We’re passionate about helping our customers understand why regular boiler servicing isn’t just another household chore – it’s an essential safety measure that protects your family from carbon monoxide and gas leaks.
By keeping your boiler well-maintained, you’ll save money on your energy bills since an efficient boiler uses less fuel to heat your home.
Regular servicing also helps us catch small issues before they become expensive problems, just like how a routine check-up at the doctor helps prevent serious health issues down the line.
Our Gas Safe registered team ensures all maintenance work complies with the highest safety standards while providing comprehensive digital service certificates for your records.
Keep your boiler safe
Three critical reasons make annual boiler servicing essential for every homeowner’s safety and peace of mind.
First, we’ll check for dangerous carbon monoxide leaks that could harm your family.
Second, we’ll guarantee your boiler’s gas pressure and flow are at safe levels, preventing potential gas leaks.
Third, we’ll verify that all safety components are working correctly to protect your home.
As your local boiler safety experts, we recognise how important it’s to keep your loved ones secure.
That’s why our thorough maintenance service includes an extensive internal gas leak test and flue inspection.
We’ll also provide you with a detailed digital record of all safety checks performed, giving you complete confidence that your heating system is operating safely and efficiently.
For your protection, all our engineers are listed on the Gas Safe Register to ensure complete compliance with safety regulations.
Save money on fuel bills
Regular boiler servicing can greatly reduce your monthly fuel bills by ensuring your heating system runs at peak efficiency.
During our extensive service, we’ll analyse your boiler’s combustion efficiency and make necessary adjustments to optimise its performance. This means you’ll use less gas to heat your home to the same temperature.
We’ve seen countless customers benefit from improved fuel efficiency after a proper service. When we clean your heat exchanger and check gas pressure levels, your boiler won’t have to work as hard to keep you warm.
Think of it like giving your car a tune-up – it’ll run better and use less fuel. Our standard service at £120 or full service at £265 can lead to significant cost savings throughout the year, making the investment worthwhile for your wallet and comfort.
Modern smart heating controls can enhance these efficiency improvements even further, with potential additional energy savings of up to 31%.
Spot boiler problems early
Catching small boiler issues before they become major headaches is one of the biggest benefits of annual servicing.
When we inspect your boiler, we’re looking for common boiler problems like worn gaskets, sludge buildup, or early signs of corrosion that could lead to bigger troubles down the road.
Think of it like a health check-up for your heating system. Through early detection of potential issues, we can often fix small problems before they turn into expensive emergencies.
During our thorough inspection, we’ll test water quality, check gas pressures, and examine essential components for wear and tear.
We’ll also clean key parts and guarantee everything’s working efficiently, helping you avoid those dreaded winter breakdowns that always seem to happen at the worst possible time.
Two Types of Boiler Service Available in Gravesend

At Thames Boilers, we offer two distinct types of boiler services to meet your specific needs in Gravesend.
Our Standard Service at £120 is perfect for newer boilers or those recently serviced, covering essential checks like flue-gas analysis and internal inspections.
For older boilers that need more attention, our extensive Full Service at £265 includes everything in the Standard Service plus a thorough strip-down, component cleaning, and detailed system testing.
Standard Boiler Service
Thames Boilers offers two distinct service options for homeowners in Gravesend who want to keep their boilers running efficiently.
Our Standard Service, priced at £120, is perfect for newer boilers under three years old or those that have been well-maintained with recent strip servicing.
When we perform a Standard Service, we’ll thoroughly check your boiler’s performance through flue-gas analysis and gas pressure testing.
We’ll also clean essential components like the condensate trap and magnetic filter, helping prevent common boiler issues down the line.
You’ll receive a detailed digital service record once we’re done, and our careful inspection might catch early signs of wear before they become expensive problems.
It’s a smart way to maintain your boiler’s efficiency and keep those energy bills in check.
Full Boiler Service
When maintaining your boiler’s health becomes a top priority, our Full Service package at £265 offers the most extensive care available in Gravesend.
We’ll go beyond standard checks to give your boiler a thorough makeover, perfect for units over three years old or those needing extra attention.
Our service frequency recommendations suggest this deep clean every 2-3 years, and here’s why: we’ll strip down the burner for cleaning, refresh all gaskets and seals, and test your system’s water quality.
Following these boiler maintenance tips helps prevent unexpected breakdowns and keeps your warranty valid. Plus, we’ll check your radiators and provide detailed advice about any potential issues we spot.
Think of it as a spa day for your boiler – it’ll come out feeling refreshed and running at its best!
Which Boiler Service Is Best For You?

Deciding between a Standard or Full boiler service isn’t always straightforward, but we’ll help you make the right choice for your home.
If your boiler is under three years old or has had a thorough strip-service in the last couple of years, our £120 Standard service will keep your boiler efficiency in check. It includes essential safety checks, flue gas analysis, and a thorough inspection of important components.
For boilers over three years old that haven’t had a deep clean recently, we recommend our £265 Full service. You’ll get everything in the Standard service plus a complete strip-down, burner cleaning, and replacement of critical seals.
This extensive approach helps maintain peak performance and catches potential issues early, making it a smart choice for older systems.
Boiler Brands We Can Service in Gravesend

At Thames Boilers, we’re experts at servicing all the major domestic boiler brands you’ll find in Gravesend homes, including Vaillant, Worcester Bosch, and Viessmann.
We’ve got extensive experience working with Baxi and Potterton systems too, ensuring we can handle your boiler service no matter which brand you have.
While some companies limit themselves to just one or two manufacturers, we’ve made sure to master the servicing requirements for all these trusted brands, giving you peace of mind that your boiler’s in capable hands.
Vaillant
Thames Boilers specialises in servicing and maintaining Vaillant boilers across Gravesend and the surrounding areas. In addition to boiler services, Thames Boilers also offers comprehensive unvented hot water cylinder servicing to ensure optimal performance and efficiency in your heating system. Their skilled technicians are trained to handle a wide range of issues, providing reliable solutions that keep your system running smoothly. With a commitment to customer satisfaction, they strive to deliver top-notch service tailored to your specific needs.
We’re well-versed in Vaillant technology and can help you maintain your manufacturer’s warranty through regular servicing. Our team has extensive experience working with these reliable German-engineered systems, ensuring your home stays warm and comfortable all year round.
We know that many of our Gravesend neighbours choose Vaillant for their quality and innovation, and we’re here to help you get the most from your investment.
Whether you’ve just had a new Vaillant installed or you’re maintaining an existing system, we’ll treat your boiler with the expert care it deserves. You can trust us to keep your Vaillant running at its best, just like we do for many other satisfied customers in the area.
Worcester Bosch
As trusted experts in Worcester Bosch systems throughout Gravesend, we’ve helped countless homeowners keep their boilers running smoothly and efficiently.
We recognise what makes these remarkable systems tick, and we’re here to help you get the most from your Worcester Bosch boiler.
One of the best Worcester Bosch features we love sharing with our customers is their innovative smart control compatibility, which lets you manage your heating from your phone.
The Worcester Bosch benefits don’t stop there – these boilers are known for their reliability and excellent energy efficiency ratings, helping you save on those monthly bills.
When you’re ready for your next service, we’ll guarantee every component is working perfectly, from the heat exchanger to the condensate trap, giving you complete peace of mind.
Viessmann
When it comes to German engineering excellence, Viessmann boilers stand proudly alongside their British counterparts.
We’ve seen firsthand how Viessmann innovation continues to push the boundaries of what’s possible in home heating technology, making them a favourite among our Gravesend customers.
We’re particularly impressed with Viessmann reliability, which we’ve witnessed through years of servicing these remarkable units.
Their attention to detail shows in every component, from their state-of-the-art heat exchangers to their user-friendly controls.
You’ll love how quietly they operate, too – sometimes you’ll forget it’s even running!
As your local heating experts in Gravesend, we’re fully trained and experienced in servicing all Viessmann models.
We’ll keep your German-engineered marvel running at peak efficiency, ensuring you get the most from your investment.
Baxi
British-made Baxi boilers have earned their place as one of the most trusted names in home heating throughout Gravesend and beyond.
We’ve serviced countless Baxi models in homes across the area, and we’re always impressed by their reliability and efficiency. From the compact Baxi 200 to the advanced Baxi 800, these boilers are designed with British homes in mind.
We’re thoroughly trained to maintain and service every Baxi model, helping you protect your Baxi warranty and keep your heating system running smoothly.
What we love about Baxi is their commitment to quality, and it shows in the longevity of their boilers.
When you choose us for your Baxi boiler servicing, you’re getting experts who understand these brilliant British heating systems inside and out.
Potterton
Potterton boilers remain one of our most frequently serviced brands in Gravesend, and we’ve developed a deep expertise with their entire range.
We’ve worked on countless Potterton models over the years, from the classic Promax to the newer Gold series, and we’re familiar with these systems inside and out.
What we love about Potterton reliability is that these boilers are built to last, especially when properly maintained.
Many of our customers have had their Potterton units running smoothly for over a decade, thanks to regular servicing.
We’ll help keep your Potterton performing at its best, checking everything from the heat exchanger to the pressure settings.
Trust us to spot potential issues before they become problems, saving you money and stress in the long run.
Ideal
As long-time specialists in Ideal boilers throughout Gravesend, we’ve developed extensive experience servicing their complete range of domestic heating systems. Our commitment to customer satisfaction means we not only provide top-notch repairs and maintenance but also offer expert advice on energy efficiency and system upgrades. Whether you’re looking to install a new unit or require routine servicing, our heating services in Gravesend are designed to meet all your needs. Trust us to keep your home warm and your heating systems operating efficiently year-round.
We love working with Ideal boilers because they’re reliable and well-engineered, making our job of keeping your home warm that much easier.
When it comes to common boiler issues, we’ve seen it all with Ideal systems – from pressure problems to unusual noises.
That’s why we’re always happy to share our boiler maintenance tips, like checking your pressure gauge regularly and bleeding your radiators when needed.
Our team knows every quirk of Ideal’s product line, and we’ll make sure your system runs at peak efficiency.
Trust us to keep your Ideal boiler performing perfectly year-round.
Alpha
With over 50 years in the UK heating industry, Alpha boilers have earned their reputation for reliable performance and value.
We’ve worked extensively with these systems, and we’re here to help you keep your Alpha boiler running smoothly with our expert servicing in Gravesend.
When it comes to common boiler issues, Alpha units can sometimes experience pressure drops or heating delays.
That’s why we recommend annual maintenance to catch potential problems early.
Our boiler maintenance tips include checking your pressure gauge regularly and keeping the area around your boiler clear for peak performance.
We’re familiar with every Alpha model, from their compact E-Tec to their innovative InTec range.
Trust us to provide the thorough servicing your Alpha boiler needs to maintain its efficiency and reliability.
Glow Worm
Known for their dependable heating solutions, Glow Worm boilers have been warming British homes for over 75 years.
As your local boiler experts in Gravesend, we’re well-versed in servicing these reliable systems, ensuring they maintain their efficiency and longevity. Our team is dedicated to providing top-notch boiler repair services in Gravesend, addressing any issues before they escalate. With our extensive knowledge and experience, we not only fix problems but also offer preventative maintenance tips to keep your system running smoothly. Trust us to deliver reliable solutions that enhance your home’s comfort and energy efficiency. Additionally, we specialize in Honeywell Evohome installation services to provide you with advanced control over your heating system. This innovative technology allows for the zoning of your home, ensuring that every room is comfortable and energy-efficient. By integrating these smart solutions, you can further optimize your heating needs and reduce your energy consumption. In addition to our comprehensive offerings, we are proud to provide hive thermostat installation services, giving you even greater control over your heating environment. This user-friendly technology enhances efficiency, allowing you to manage your home’s temperature from anywhere at any time. With tailored solutions designed to fit your lifestyle, you can enjoy optimal comfort while significantly lowering your energy bills.
We love working with Glow Worm features like their advanced energy management systems and user-friendly controls.
Our team’s extensive experience with Glow Worm maintenance means we can quickly identify and resolve any issues that might pop up.
From annual servicing to performance checks, we’ll keep your Glow Worm boiler running smoothly.
When you choose Thames Boilers for your Glow Worm servicing needs, you’re joining countless satisfied homeowners in Gravesend who trust us to keep their heating systems in top condition.
We’ll treat your boiler like it’s our own.
Vokera
Speaking of Italian engineering excellence, Vokera boilers bring Mediterranean precision to Gravesend homes.
We’ve worked with various Vokera models over the years, and we’re always impressed by their reliability and smart design. When we service these units, we can see why they’ve become a popular choice for local homeowners.
We particularly love how Vokera efficiency stands out in their newer models, helping our customers save on energy bills while keeping their homes cosy.
From the compact Evolve to the powerful Vision, we understand these boilers inside and out. If you’ve got a Vokera keeping your home warm, we’ll make sure it stays in top condition with our thorough servicing approach.
Trust us to keep your Italian-engineered heating system running smoothly throughout the year.
Frequently Asked Questions About Boiler Servicing in Gravesend

We understand you’ve got questions about boiler servicing, and we’re here to help clear things up.
If your boiler has a fault, you’ll want to book a repair visit rather than a service, as servicing is preventive maintenance that won’t fix existing problems.
As a Gas Safe registered company serving Gravesend since 2017, we’ll always be upfront about what your boiler needs, including whether any post-service issues would require a separate repair visit.
My boiler has a fault – should I book a service?
When your boiler’s acting up, booking a service might seem like the logical first step – but it’s actually not what you need.
A service is preventive maintenance designed for well-functioning boilers, much like a car’s MOT. If you’re experiencing boiler issues, you’ll need to book a repair visit instead.
While our servicing helps prevent future problems by checking efficiency, testing for leaks, and identifying early wear, it’s not meant to fix existing faults.
Think of it this way: service timing is about maintaining a healthy boiler, while repairs address current problems.
That’s why we keep these appointments separate – it guarantees you get exactly the right kind of attention for your boiler’s needs.
When your boiler’s working properly again, then we can talk about getting it serviced.
If my boiler develops a fault after a service, do I need to pay for another visit?
Just like your car’s MOT doesn’t guarantee a fault-free year ahead, a boiler service can’t prevent every future issue. While we’re thorough in our preventive maintenance, new faults can develop naturally over time, and they’ll need separate attention.
When you book a service with us, we’re focusing on maintenance tasks like cleaning, testing, and checking key components. It’s different from fault diagnosis, which requires its own appointment and diagnostic process.
That’s why we recommend sticking to regular service frequency – either yearly for newer boilers or every 2-3 years for a full strip-down service on older models. This helps us catch potential issues early, but if something does go wrong between services, you’ll need to book a separate repair visit.
Are you Gas Safe Registered?
Absolutely yes – Thames Boilers’ founder George Lane has proudly maintained Gas Safe registration since launching the business in 2017, following his 25-year career as a heating engineer.
We take Gas Safety regulations incredibly seriously, which is why we focus exclusively on domestic gas boilers. By specialising in this area, we’ve developed deep expertise in the specific Boiler Regulations that keep your home safe and warm.
You’ll find that we’re particularly thorough during our services, checking everything from carbon monoxide levels to gas pressure.
When you choose us, you’re getting more than just a registered engineer – you’re getting a local expert who understands the importance of following every safety protocol to protect your family.
It’s why so many homeowners in Gravesend trust us with their heating systems.
About Thames Boilers

Professional expertise meets personal service at Thames Boilers, a trusted name in domestic heating since 2017.
Our story began when George Lane, with over 25 years of heating experience, decided to bring his expertise to Greenhithe and surrounding areas in Kent. Since then, we’ve built a reputation for reliability and genuine customer satisfaction.
We’re proud to be your local heating specialists, focusing exclusively on domestic gas boilers.
While we’ve grown over the years, we’ve kept our commitment to providing personalised service. That’s why we’ve embraced modern conveniences like online booking and real-time engineer tracking, while maintaining the friendly, personal touch you’d expect from a local business.
When you choose Thames Boilers, you’re not just getting a service – you’re joining our family of satisfied customers.
We Cover Gravesend And The Surrounding Area

We provide professional boiler servicing within a 5-mile radius of Gravesend, covering these key locations:
- Northfleet
- Swanscombe
- Milton
- Bean
- Istead Rise
- Higham
- Shorne
- Cobham
- Meopham
- Perry Street
- Greenhithe
- Stone
- Bean
- Southfleet
- Kings Farm
- Chalk
- Singlewell
- Painters Ash
Each of these locations receives our complete range of boiler servicing solutions, with prompt response times and reliable scheduling options.
Our service vehicles are fully equipped to handle maintenance requirements across this entire coverage area.
Book Your Gravesend Boiler Service Online Today

Ready to book your boiler service in Gravesend?
Take advantage of our convenient online booking system to schedule your appointment in just a few clicks.
Book your boiler service online at a time that suits you, and receive instant confirmation.
Our easy-to-use booking platform is available 24/7, allowing you to secure your preferred appointment time even outside of business hours.
Once booked, you’ll receive real-time tracking updates when our engineer is en route to your property, ensuring you’re always informed about your service appointment.