Thinking about upgrading to a Hive Thermostat in Gravesend? We at Thames Boilers make it super easy and stress-free! Our expert team will install your new smart system swiftly, helping you cut down on heating costs and maintain comfort. And if you hit a snag, our 24/7 repair service has you covered. With rave customer reviews and hassle-free online booking, there's much more to discover on how we can transform your home.
Benefits Of A Hive Thermostat Control System

Imagine slashing your heating bills by up to 31% a year—who wouldn't want that extra cash for something fun?
With a Hive Thermostat, we can make that dream a reality. Picture saving £130-£200 annually; that's more than just loose change. It's like having a smart friend managing your heating, ensuring it's on only when needed.
We get insights into our energy usage, so we can tweak for maximum efficiency. And, with the geolocation feature, we never heat an empty home—who knew saving money could be so clever?
Plus, the Hive's integration with Alexa or Google Assistant means cosying up is just a voice command away. It's not just tech; it's a lifestyle upgrade we'll love!
The Gas Safe engineers complete most installations within 1-2 hours, ensuring your system is properly configured and connected to Wi-Fi.
Common Questions & Answers About The Hive Thermostat System
What's a Hive heating system, and how does it work?
A Hive heating system is a smart heating solution that allows users to remotely control their home heating and hot water.
It consists of a thermostat, a receiver connected to the boiler, and a hub connected to the internet router. The thermostat wirelessly communicates with the receiver, which acts as a bridge to the boiler.
The hub enables internet connectivity, allowing users to manage heating schedules and temperatures from anywhere via the Hive app on iOS and Android devices.
How does the Hive thermostat connect to my heating system?
The Hive thermostat connects to your heating system by communicating wirelessly with a receiver installed on your boiler.
This receiver serves as the intermediary between the thermostat and the boiler. The Hive hub is connected to your internet router, allowing for remote control of the heating system through the Hive app.
To function effectively, a stable internet connection is required. Gas Safe registered engineers from Thames Boilers can ensure proper installation and connectivity of your Hive system.
What should I do if my Hive thermostat isn't connecting to Wi-Fi?
If your Hive thermostat is having connectivity issues with Wi-Fi, start by checking your internet connection and the placement of your router.
Make sure the hub is properly connected to the router. You can also try rebooting the hub and receiver.
If issues persist, consult Hive support guides for further troubleshooting or contact professional assistance.
Are Hive thermostats compatible with all types of heating systems?
Hive thermostats are compatible with most UK gas and LPG heating systems.
However, there may be compatibility issues with some specific models or types of boilers. If you're uncertain whether your heating system is compatible, it's best to check with Hive support or consult the product documentation for compatibility information.
What additional features does the Hive thermostat offer?
Hive thermostats offer several additional features, including Hive Multizone, which allows control of different heating zones independently, and Hive Radiator Valves for managing temperatures on a room-by-room basis.
The system also integrates with major smart home ecosystems like Alexa, Google Assistant, and Apple HomeKit.
Other features include geolocation reminders, holiday mode for energy savings, and extensive support through the Hive website and customer service.
Get A Free Estimate For Your New Hive Thermostat

Looking to upgrade to a Hive Thermostat? Thames Boilers is here to help with professional installation and repair services tailored to your needs. Our team of experienced technicians is dedicated to ensuring your home operates efficiently and comfortably. In addition to Hive Thermostats, we also offer honeywell evohome installation services to enhance your heating control. Trust us to provide reliable solutions that meet your specific requirements.
Our expert, Gas Safe registered engineers have over 25 years of experience, ensuring that your home is equipped with the latest smart heating technology. We pride ourselves on delivering top-notch heating services in Gravesend, tailored to meet the unique needs of each homeowner. Whether it’s a new installation or a routine maintenance check, our team is dedicated to providing efficient and reliable solutions. With our extensive expertise, you can rest assured that your heating system will operate safely and effectively.
Trust us for a seamless installation process that prioritises safety, efficiency, and your comfort. Plus, with our user-friendly online booking system, scheduling an appointment has never been easier.
Ready to get started? Get a Free Online Estimate today and experience the convenience of smart heating with Thames Boilers.
Our commitment to honest advice and reliable service means you'll receive the best solutions without any unnecessary upselling.
Serving customers across Dartford and Bexley and surrounding areas, we're your local smart heating specialists.
Don't wait—let us bring comfort and control to your home with a new Hive Thermostat!
Thames Boilers Reviews
Discover what makes Thames Boilers a trusted name in Kent!
Check out our stellar customer feedback and see why we're highly recommended by homeowners.
Customer reviews share first-hand experiences with our boiler services.
Click the link to read our reviews: Thames Boilers Reviews.
Common Hive Thermostat Problems In Gravesend and How To Fix Them

Welcome to your guide on troubleshooting and fixing common issues with your {var2} smart thermostat.
Whether you're experiencing connectivity problems, battery issues, or display malfunctions, we're here to help you get your thermostat back in perfect working order.
Our step-by-step solutions are designed to be simple and effective, guaranteeing that you can resolve these problems without any hassle.
Gas Safe registered engineers are available for professional assistance if these troubleshooting steps don't resolve your issues.
Let's explore the most common issues and how you can fix them.
Problem 1: Weak Wi-Fi Signal Causing Disconnections
Solution:
- Move your router closer to the thermostat to improve the Wi-Fi signal strength.
- Verify there are no physical obstructions like walls or large metal objects between the router and the thermostat.
- Check for firmware updates for both your router and thermostat to confirm they're up-to-date.
- Consider using a Wi-Fi extender to boost your signal if relocation isn't possible.
Problem 2: Thermostat Losing Connection to Receiver
Solution:
- Verify that the hub is properly connected to the router and receiving power.
- Restart both the thermostat and the receiver by turning them off for a few minutes, then turning them back on.
- Re-pair the thermostat with the receiver by following the instructions in your thermostat's user manual.
- Check for any nearby devices that may cause interference and relocate them if necessary.
Problem 3: Inaccurate Temperature Readings
Solution:
- Confirm the thermostat isn't placed in direct sunlight or near heat sources like radiators or lamps.
- Clean the internal sensors using a soft brush or compressed air to remove any dust or debris.
- Perform a factory reset on the thermostat if the problem persists and recalibrate the temperature settings.
Problem 4: Low Battery Power Causing Erratic Behaviour
Solution:
- Replace the batteries with new ones, ensuring they're the correct type as specified in the user manual.
- Check the battery contacts for any signs of corrosion or dirt, and clean them with a dry cloth if necessary.
- Confirm the batteries are installed in the correct orientation as indicated in the battery compartment.
- If frequent replacements are needed, consider using high-quality batteries for longer life.
Problem 5: Scheduling Not Following Set Times
Solution:
- Double-check the schedule settings on your thermostat to confirm they're correctly programmed.
- Look for any conflicts between manual and scheduled settings and resolve them by prioritising one over the other.
- Reset the schedule and re-enter it to clear any potential software glitches.
- Make sure the thermostat's internal clock is set correctly, as an incorrect time setting can affect scheduling.
Book Your Hive Thermostat Repair Online
Ready to get your Hive Thermostat running smoothly again?
Don't wait any longer! Book your repair online now with Thames Boilers and experience our exceptional service firsthand. Our team of skilled technicians is ready to assist you with any issues you may encounter. We take pride in offering top-notch boiler repair services in Gravesend, ensuring your home stays warm and comfortable. Don’t miss out on the peace of mind that comes with prompt and professional service! We also provide comprehensive boiler servicing in Gravesend, helping to prevent potential issues before they arise. Regular maintenance is key to extending the lifespan of your boiler and ensuring your home remains cozy throughout the year. Trust us to keep your heating system in prime condition so you can enjoy uninterrupted comfort. In addition to our boiler services, we also specialize in unvented hot water cylinder repairs, ensuring that your hot water supply is reliable and efficient. Our experienced technicians understand the complexities of these systems and can quickly diagnose and fix any problems. When you choose us, you’re choosing a team dedicated to delivering reliable solutions and exceptional customer care at every step.
It's quick, easy, and available 24/7 for your convenience.
Click here to schedule your repair and get peace of mind with our expert care.