We're Thames Boilers, your trusted local experts in Orpington since 2002, led by George Lane with over 25 years of experience. We'll diagnose and fix your boiler issues quickly, whether it's a Worcester Bosch, Vaillant, or any major brand giving you trouble. Our Gas Safe registered engineers serve all Orpington neighbourhoods, including Central Orpington and Petts Wood, with consistently 5-star rated service. We're available Monday to Friday, 9am-5pm, offering transparent pricing and a 12-month guarantee on parts. Our online booking system makes scheduling easy, and we'll keep you updated every step of the way. Let's explore how we can get your heating back on track today.
Why Choose Thames Boilers To Repair Your Boiler?
When your boiler needs repair, you want an experienced professional who can diagnose and fix the problem correctly the first time.
At Thames Boilers, we've been helping homeowners with boiler repairs, energy efficiency solutions, and boiler maintenance tips since 2002.
We're proud to be your trusted local experts in Orpington and surrounding areas.
Here's why your neighbours choose us for their boiler repairs:
- We're real people who care about your home comfort, not a faceless corporation.
- Our diagnostic process is thorough and transparent, so you'll understand exactly what's wrong.
- We'll never try to sell you services you don't need – just honest advice from a neighbour.
- With over 20 years of experience, we've seen and fixed nearly every boiler issue imaginable.
We specialize in all major brands including Worcester Bosch repairs and can typically diagnose common issues like low pressure and heating failures within a single visit.
Customer Reviews
Don't just take our word for it – see why homeowners across Kent consistently rate us 5/5 stars.
Our customer satisfaction ratings reflect our commitment to quality service and reliability.
Check out our customer reviews and discover why Thames Boilers is the trusted choice for boiler repairs in Orpington.
Book Your Orpington Boiler Repair Online Today
Book your boiler repair appointment in Orpington quickly and easily through our online booking system.
Simply select a convenient date and time, and we'll confirm your booking instantly. Track your engineer in real-time on the day of service for complete peace of mind.
Book Your Boiler Repair Online Now
As a local Gas Safe registered engineer serving Orpington homeowners since 2017, we provide professional repair services during normal business hours, Monday to Friday 9am-5pm.
While we don't offer emergency or same-day repairs, our straightforward online booking system lets you secure your preferred appointment time 24/7.
Our streamlined booking process allows you to schedule repairs at your convenience without having to make phone calls.
Boiler Repairs Questions & Answers
We understand you've got questions about getting your boiler fixed in Orpington, and we're here to answer the most common ones we hear from local homeowners.
From repair costs and timing to our Gas Safe registration and service guarantees, we'll cover everything you need to know about getting your heating back up and running.
Whether you're wondering if you need a repair or just a service, or you'd like to know more about our 12-month parts guarantee, we've got straightforward answers to help you make informed decisions about your boiler repair.
Our flue gas analysis service ensures your boiler is operating at peak efficiency while keeping your fuel bills down.
How much will it cost to fix my boiler?
Determining an exact boiler repair cost isn't possible without a professional diagnosis, as issues can range from simple fixes to complex repairs.
Some problems might only need an hour of labour, while others could require multiple hours plus replacement parts.
For a typical repair visit, you'll pay our standard hourly rate (check our pricing page), and if parts are needed, they usually cost between £150-£350.
Major components like pumps, fans, or circuit boards fall into this range.
We'll always provide a clear estimate during our diagnostic visit before proceeding with any repairs.
We're committed to transparency and won't surprise you with hidden costs.
While we can't give free quotes, our diagnostic fee guarantees you'll get an accurate assessment of what's needed to get your heating system running efficiently again.
Combi boiler issues involving no hot water are typically caused by problems with the flow switch or diverter valve.
How soon can you fix my boiler?
Getting your boiler fixed depends on seasonal availability. During summer months, we can usually get to you within a day or two.
However, when temperatures drop and everyone's cranking up their heating, wait times can stretch to a couple of weeks due to high demand.
While we don't offer emergency boiler services, we do understand how frustrating a broken boiler can be. That's why we recommend following regular boiler maintenance tips, like getting annual services, to prevent unexpected breakdowns.
If you're looking to book an appointment, you'll find our most up-to-date availability on our online booking system. We always aim to be transparent about our scheduling, so you can plan accordingly and know exactly when we'll be able to help get your heating back up and running.
Our Gas Safe registered engineers provide expert diagnosis and repairs backed by over 25 years of experience.
What guarantees do you offer on boiler repairs?
When discussing repairs to your boiler, our warranty policy is straightforward. We understand you want peace of mind with your repair process, which is why we offer an extensive 12-month guarantee on any parts we replace during the repair. If these parts fail within that time, we'll replace them at no cost to you – it's that simple.
However, it's important to understand the warranty details fully. Our guarantee only covers the specific parts we've replaced, not your entire boiler system.
If other components develop issues after our repair, they won't be covered under this guarantee, and additional visits will incur standard charges. We believe in being upfront about this because maintaining trust with our customers is our top priority.
As a Gas Safe registered company with full public liability insurance, we ensure all repairs meet the highest safety standards and regulations.
Should I book a boiler service or a repair?
Booking the right type of appointment is essential for resolving your boiler issues efficiently.
When it comes to common boiler issues, knowing whether to book a service or repair can save you time and money.
If your boiler isn't working properly – perhaps it's making strange noises, has low pressure, or isn't heating your home – you'll need to book a repair appointment.
While boiler maintenance tips are great for preventing future problems, a service is purely for routine upkeep and won't fix existing issues.
Think of it like your car: if it breaks down, you don't book an oil change – you book a repair.
We're here to help you get your heating back up and running quickly, so be sure to choose 'repair' when booking if something's not working right.
Regular preventative maintenance helps avoid major issues, just as unvented cylinder services are essential for maintaining long-term system efficiency.
Are you gas safe registered?
Safety comes first with all boiler repairs and installations. That's why we're proud to be Gas Safe registered, the UK's official gas safety authority. When you choose Thames Boilers, you're choosing peace of mind knowing that your boiler is in qualified hands.
Every member of our team carries their Gas Safe ID card, which we're always happy to show you. This registration isn't just a piece of paper – it means we're regularly assessed to guarantee we maintain the highest standards of gas safety and boiler efficiency.
We take this responsibility seriously because your family's safety is our top priority.
We're certified to work on all domestic gas appliances, and we keep up with the latest safety regulations and best practices in the industry. You can verify our registration anytime on the Gas Safe Register website.
Regular winter gas maintenance is crucial for ensuring your heating system operates safely and efficiently during the colder months.
About Thames Boilers
A skilled hand and decades of experience stand behind Thames Boilers, a trusted local heating company serving Kent since 2017.
We're led by George Lane, who brings over 25 years of expertise in domestic gas boiler services to every job we undertake.
At Thames Boilers, we've built our reputation on a customer-focused approach that puts your needs first.
We're not just another heating company – we're your local experts who understand the importance of reliable heating in your home.
That's why we've made it easy to work with us, offering convenient online booking and real-time tracking when we're on our way to you.
While we may be known for our professional service, it's our personal touch and genuine care for our customers that truly sets us apart.
Our smart thermostat installations can help reduce your heating bills by up to 31% through intelligent temperature control and scheduling.
Areas In & Around Orpington We Serve
Our boiler repair coverage extends throughout Orpington and its neighbouring districts.
As your local heating specialists, we're proud to serve all Orpington neighbourhoods, bringing warmth and comfort to homes across the area.
We recognise that having a reliable heating engineer nearby makes all the difference when you need help.
We regularly assist homeowners in:
- Central Orpington, including the High Street area and Knoll Rise
- Green Street Green and Chelsfield, where many of our loyal customers reside
- Petts Wood and St. Mary Cray, communities we've served since 2017
- St. Paul's Cray and Ramsden, where we're known for our dependable service
Whether you're in these areas or anywhere else in Orpington, we're here to help keep your home warm and comfortable with our expert boiler repair service.
Boilers We Can Repair In Orpington
We're experienced in repairing a wide range of domestic gas boilers across Orpington, including popular brands like Vaillant, Worcester Bosch, Glow Worm, and Viessmann.
Whether you have a combi boiler that's acting up or a conventional system that needs attention, we've got the expertise to diagnose and fix the issue.
Our Gas Safe registered engineers work exclusively with domestic gas boilers, which means we've developed deep expertise with these specific systems and can tackle most common problems efficiently.
Combi Boiler Repairs in Orpington
Looking for reliable combi boiler repairs in Orpington? We're here to help with your combi boiler troubleshooting needs.
As local heating experts, we recognise how frustrating it can be when your boiler isn't working properly, and we're committed to providing efficient heating solutions that get your home warm and cosy again.
Here's what makes us the trusted choice for combi boiler repairs in Orpington:
- We diagnose common issues like pressure loss, water leaks, and kettling quickly and accurately.
- Our Gas Safe registered engineers handle everything from frozen condensate pipes to thermostat problems.
- We'll explain what's wrong in plain English, so you'll always know what's happening.
- You can book appointments online 24/7, making it convenient to schedule repairs around your life.
Let our experienced team get your heating system back on track today.
Vaillant Boiler Repairs in Orpington
Six common Vaillant boiler faults can strike when you least expect them – from low water pressure to circulation pump issues. We see these problems regularly in Orpington homes and have developed reliable Vaillant troubleshooting tips to get your heating back on track. Here's a quick look at the most common issues we handle:
| Fault Type | Common Symptoms |
|---|---|
| Low Pressure | F22 Error Code, No Heat |
| Flame Issues | F27-F29 Errors, Lockout |
| Fan Problems | F32, Strange Noises |
| Gas Supply | F28, Won't Ignite |
As your local Vaillant maintenance advice experts, we'll help diagnose and fix these issues promptly. Whether it's a faulty gas valve or circulation problems, our experience with Vaillant systems means you're in safe hands. We'll get your boiler running efficiently again, just like we've done for countless other Orpington homeowners.
Worcester Bosch Boiler Repairs in Orpington
Many Worcester Bosch boiler owners in Orpington face common heating issues that we regularly diagnose and repair. We're here to help with Worcester troubleshooting tips and tackle those frustrating problems that can leave you without heat or hot water. Here's what we commonly see in your neighbourhood:
| Issue | Common Cause | Our Solution |
|---|---|---|
| No Heat | Pressure Drop | Quick Repressurisation |
| Strange Noises | Trapped Air | System Bleeding |
| Frequent Shutoffs | Heat Exchanger | Deep Clean Service |
When your Worcester boiler's acting up, we'll walk you through some basic checks you can do safely at home. For trickier Worcester common repairs, like frozen condensate pipes or error codes, don't worry – we've got your back. Remember, while DIY checks are great, some issues need a professional's touch to keep your warranty valid.
Glow Worm Boiler Repairs in Orpington
Just like Worcester Bosch systems, Glow-worm boilers in Orpington need expert care to keep running efficiently. We've seen our fair share of Glow-worm issues, and we understand exactly how to get your heating back up and running. From frozen condensate pipes in winter to those pesky flame detection faults, we've got the troubleshooting tips and expertise to help.
| Common Issue | Error Code | What We Do |
|---|---|---|
| Flame Problems | F16 | Clean/replace detection probe |
| Low Pressure | F22/108 | Pressurise system |
| No Ignition | F28 | Check gas supply/connections |
| PCB Faults | F13 | Diagnose and repair |
When your Glow-worm boiler's acting up, you're not alone – we're just a call away. Our experience means we can quickly diagnose and fix these common problems, getting your home warm and cosy again.
Viessmann Boiler Repairs in Orpington
Known for their German engineering excellence, Viessmann boilers require expert care to maintain their renowned efficiency and reliability. At Thames Boilers, we are specialists in Viessmann maintenance tips and troubleshooting, helping Orpington homeowners keep their heating systems running smoothly.
| Common Issue | Our Solution |
|---|---|
| Flame Loss (F2) | We'll check gas supply and ignition components |
| Low Pressure | We'll identify leaks and repressurise your system |
| Frozen Condensate | We'll safely thaw and prevent future freezing |
| Burner Problems | We'll clean and repair for peak performance |
When you're faced with Viessmann boiler issues, don't worry – we've got your back. Our Viessmann troubleshooting guide helps us quickly identify and resolve problems, ensuring your home stays warm and comfortable all year round. We comprehend these systems inside and out, and we're here to help whenever you need us.
Baxi Boiler Repairs in Orpington
From central Orpington to its outlying areas, we regularly service and repair Baxi boilers for local homeowners. Our expertise in Baxi boiler maintenance helps keep your heating system running smoothly, ensuring peak Baxi boiler efficiency throughout the year. We'll tackle everything from low pressure issues to frozen condensate pipes, making sure you're never left in the cold.
| Common Baxi Issues | Our Solution | Typical Timeframe |
|---|---|---|
| Low Pressure | System check & refill | 30-45 mins |
| No Hot Water | Diverter valve repair | 1-2 hours |
| Ignition Faults | Component testing | 45-60 mins |
| Strange Noises | System bleeding | 30-45 mins |
| Error Codes | Diagnostic check | 30-60 mins |
Potterton Boiler Repairs in Orpington
We regularly repair and maintain Potterton boilers throughout Orpington, bringing our expertise to the many local homes equipped with these reliable heating systems. We've seen and fixed countless common Potterton issues, from frozen condensate pipes to cycling fan problems. Here's a quick guide to help you understand what might be wrong with your Potterton boiler:
| Problem | What You Might Notice |
|---|---|
| Low Pressure | Error code E119 appears |
| No Hot Water | System won't heat up |
| Fan Issues | Strange fan noises |
| Frozen Pipe | Error code E133 shows |
| Kettling | Banging or gurgling sounds |
When you're looking for Potterton troubleshooting tips, remember that while some issues might seem simple, it's always best to have a qualified engineer check things out. We're just a call away to help keep your Potterton running smoothly.
Ideal Boiler Repairs in Orpington
Ideal boilers occupy many Orpington homes, requiring expert care to maintain their reliable performance. At Thames Boilers, we're experts at identifying and fixing common boiler faults, from ignition problems to pressure issues. Let's look at some helpful boiler troubleshooting tips we often share with our Orpington neighbours:
| Issue | What You Might Notice |
|---|---|
| Low Pressure | Pressure gauge below 1 bar |
| No Hot Water | Cold taps, Error code F1/F2 |
| Strange Noises | Gurgling or kettling sounds |
| Display Problems | Blank screen or error codes |
If you're experiencing any of these issues with your Ideal boiler, don't worry – we have you taken care of. While some problems might need immediate attention, others can be resolved with simple fixes. We'll help you determine what's best for your situation and get your home warm again quickly.
Alpha Boiler Repairs in Orpington
Alpha boilers throughout Orpington homes need reliable maintenance and repairs to keep running efficiently. When you're facing common boiler faults, we're here to help with expert Alpha boiler troubleshooting. We've put together this handy guide to help you understand what might be wrong with your Alpha boiler.
| Error Code | Issue | Typical Causes | Our Solution | Time to Fix |
|---|---|---|---|---|
| E10 | Overheating | System blockages | Clear blockages | 1-2 hours |
| E20 | High Pressure | Overfilled system | Release pressure | 30 mins |
| E34 | Low Pressure | System leaks | Restore pressure | 1 hour |
| E25 | Dry Fire | Flow sensor issues | Check sensors | 1-2 hours |
| E28 | Flue Problems | Blockages | Clear flue | 1 hour |
We'll diagnose and fix these issues quickly, getting your heating back up and running with minimal disruption to your day.
Ariston Boiler Repairs in Orpington
In addition to Alpha systems, Ariston boilers in Orpington homes need expert care to maintain their efficiency and reliability. We've seen plenty of common boiler issues that might have you scratching your head, but don't worry – we're here to help with Ariston boiler troubleshooting and repairs.
| Issue | Error Code | What We'll Do |
|---|---|---|
| Low Pressure | 108 | Check for leaks, refill system |
| Won't Ignite | 5P1, 5P2 | Test gas supply, check ignition |
| PCB Problems | 301-307 | Diagnose electronic faults |
| Air Switch | E34 | Test switch functionality |
| Poor Heating | 103-107 | Clear blockages, bleed radiators |
When your Ariston boiler's acting up, we'll diagnose the problem quickly and get your heating back on track. Our experience with these systems means we can spot issues fast and fix them right the first time.
Biasi Boiler Repairs in Orpington
Throughout Orpington, Biasi boilers require expert attention to maintain their reliability and performance. We're here to help with professional Biasi boiler troubleshooting, bringing our expertise to common issues like pressure problems (ER04) and heating inconsistencies (ER07).
| Issue | Error Code | Our Solution |
|---|---|---|
| Low Pressure | ER04 | System check & refill |
| No Hot Water | ER07 | Diverter valve repair |
| Strange Noises | ER01 | System bleeding |
When it comes to Biasi maintenance tips, we recommend regular servicing to prevent major breakdowns. Our team's familiar with all Biasi error codes, from ignition failures (ER01) to wiring faults (ER69). We'll diagnose and fix your boiler troubles efficiently, ensuring your home stays warm and comfortable. Remember, if you hear unusual noises or notice leaks, don't wait – we're just a call away.
Vokera Boiler Repairs in Orpington
Beyond Biasi systems, we specialise in repairing Vokera boilers across Orpington, tackling everything from ignition failures (A01) to water pressure problems (A40/A41). When it comes to common Vokera issues, we have your back with expert solutions that'll keep your home warm and cosy.
| Fault Code | Issue | What We Check | Common Causes | Our Solution |
|---|---|---|---|---|
| A01 | Ignition Failure | Gas Supply | Low Pressure | System Reset |
| A03 | Fan Problems | Fan Operation | Worn Parts | Component Test |
| A04 | Overheating | System Flow | Blockages | Deep Clean |
| A40/A41 | Low Pressure | System Leaks | Air Bubbles | Pressure Top-up |
| A09 | False Flame | Sensors | Faulty Detection | Expert Diagnosis |
Our Vokera maintenance tips help prevent these common problems, and we'll always explain what's happening with your boiler in plain English.
Keston Boiler Repairs in Orpington
Many Orpington homeowners rely on Keston boilers for their heating needs, and we're here to help when things go wrong. Our expert Keston boiler diagnostics can quickly identify common issues, from ignition problems to pressure concerns.
| Common Keston Issues | Our Solution |
|---|---|
| Ignition Failures | Professional diagnostics & repairs |
| Water Pressure Problems | System pressure optimisation |
| Sensor Malfunctions | Expert troubleshooting & fixes |
We know how frustrating boiler troubles can be, which is why we've mastered essential Keston maintenance tips to keep your system running smoothly. Whether you're dealing with those pesky E01 error codes or mysterious lockouts, we've got the expertise to get your heating back on track. Think of us as your local Keston specialists – we'll explain everything in plain English and never recommend unnecessary repairs.
Common Boiler Problems In Orpington
At Thames Boilers, we've seen just about every boiler issue you can imagine in Orpington homes, from no hot water with working heating to those frustrating pressure drops.
We understand how disruptive these problems can be, especially when your combi boiler starts running hot and cold or your radiators refuse to heat up.
Whether you're staring at a mysterious fault code or dealing with strange boiler noises, we'll walk you through the most common problems we encounter and how we fix them.
No hot water but heating is working
While having working radiators but no hot water is frustrating, this common boiler issue in Orpington typically stems from specific components in your system.
When we're called out for this problem, we often find it's related to a faulty diverter valve in combi boilers or a malfunctioning motorised valve in conventional systems.
As part of our boiler troubleshooting tips, we recommend checking your programmer settings first – it's a simple fix that could save you a call-out!
If that doesn't solve it, don't worry. These issues, while common, are ones we're very familiar with.
We've helped many of your neighbours in Orpington with similar problems, and it's usually a straightforward repair for our experienced team.
Common maintenance practices like annual servicing can help prevent these issues from occurring in the first place.
Hot water is working, but radiators are not heating up
When your radiators stay cold despite having hot water, it's often due to a stuck diverter valve in combi boilers or a faulty motorised valve in conventional systems.
We realise how frustrating these radiator issues can be, especially during those chilly Orpington mornings.
Before calling us, there are a few simple heating solutions you can try.
First, check that your programmer is actually set to turn the heating on – we've seen many cases where it's just an incorrect setting!
Also, make sure your room thermostat is turned up high enough.
If these quick fixes don't work, it's likely time for professional help.
We'll diagnose whether it's a valve problem or perhaps an issue with your controls, and get your home warm and cosy again.
Boiler Pressure gauge keeps going down
Pressure problems can be a major headache for Orpington homeowners when their boiler's gauge keeps dropping below the ideal 1-2 bar range.
If you're dealing with this frustrating boiler maintenance issue, we understand exactly how you feel – it's one of the most common problems we encounter in our local area.
When it comes to pressure gauge issues, we typically find there's either a leak in your system or a problem with the boiler itself.
You might notice water dripping from the pressure relief valve outside, or small leaks around your pipes and radiators.
Sometimes, a faulty expansion vessel is the culprit.
Don't worry though – these are all issues we regularly fix for our Orpington customers.
If you're constantly topping up your boiler pressure, it's best to get it checked by a professional.
Hot water on combi boiler runs hot and cold
Fluctuating water temperature from your combi boiler can be incredibly frustrating for Orpington homeowners, especially during your morning shower.
It's understood there's nothing worse than jumping between scalding hot and freezing cold water when you're trying to get ready for work.
If you're experiencing this common issue with your combi boiler's hot water supply, there are typically two main culprits.
The most frequent cause we encounter is a blocked plate heat exchanger, which prevents your boiler from maintaining a consistent temperature.
However, if you're only noticing the problem when using your shower, it's likely due to a faulty shower cartridge instead.
In either case, we're here to help diagnose and fix the issue, ensuring you get back to enjoying comfortable, consistent hot water.
There's a fault code on my boiler
Modern boilers in Orpington homes display fault codes to help identify specific problems that need attention. When you see these error codes, don't panic – they're actually quite helpful for fault code troubleshooting and can give us valuable insights into what's wrong with your boiler.
While common error codes might seem confusing at first, they're like your boiler's way of telling us what hurts. For example, if you've got a Vaillant boiler showing an F75 code, a quick online search with your boiler make and the specific code can give you a better understanding of the issue.
We often find that our Orpington customers feel more at ease when they understand what these codes mean, even if they'll need professional help to resolve the problem.
Boiler is making a loud banging sound when it turns on
A startling banging noise from your boiler can be quite alarming for Orpington homeowners.
If you're experiencing this unsettling sound, don't panic – we've helped many local residents with similar heating issues.
When your boiler makes these loud banging sounds during startup, it's usually telling us there's a problem with water circulation.
This can happen when the pump isn't working properly, or there's trapped air in your system.
Sometimes, it's due to a blocked main heat exchanger preventing proper water flow.
Whatever the cause, this boiler noise shouldn't be ignored, as it could indicate your system is overheating.
We regularly help Orpington families resolve these noisy boiler problems.
While it might sound scary, it's often a fixable issue that we can diagnose and repair quickly.
Book Your Orpington Boiler Repair Online 24/7
Ready to get your boiler fixed in Orpington? Book your repair appointment online in just a few clicks – any time, day or night.
Our simple booking system lets you choose a time that works best for you, and you'll receive real-time tracking updates when we're on our way.
While we don't offer emergency or same-day repairs, we'll get your appointment scheduled promptly during our regular service hours, Monday to Friday, 9am to 5pm.
As your local Gas Safe registered engineer, we're committed to providing reliable, professional boiler repairs across Orpington.
Frequently Asked Questions
How Long Does a Typical Boiler Repair Take to Complete?
We'll typically complete most boiler repairs within 1-2 hours, though repair duration can vary depending on common issues. Don't worry – we'll always keep you informed about what's needed and how long it'll take.
What Payment Methods Do You Accept for Boiler Repairs?
We accept all major credit card options and bank transfers to make payment easy for our valued customers. Whilst we don't currently offer financing plans, we're always upfront about our costs before starting any work.
Do I Need to Provide Parking for the Engineer?
Yes, we'd appreciate if you could provide parking for our engineer. While it's not a strict requirement, having easy access helps us serve you better and guarantees we can bring all necessary equipment efficiently.
Can I Stay at Work While You Repair My Boiler?
For your safety and security, we'll need you or a trusted adult to be present during our visit. While we're professional and reliable, we can't enter or work in your home without someone there.
What Happens if My Boiler Breaks Down Again After Repair?
We'll respond promptly if your boiler breaks down after repair. We recommend following our boiler maintenance tips and watching for signs a breakdown's imminent. Regular checks help prevent future issues and keep you comfortable.